Q: Unable to download or update apps from mac store

Question

vjshanky

Level 1 (0 points)

Q: Unable to download or update apps from mac store

I am unable to download ANY apps from mac store. It was working just fine but some two weeks ago mac store stopped updating and downloading apps. i tried clearing the temp folder, deleted the appstore temp files. But still i am getting the error. My itunes version is the latest 11.1.5. Any idea why this error wont go away?

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9.2)

Posted on Apr 18, 2014 8:51 PM

I have this question too

Q: Unable to download or update apps from mac store

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Helpful answers

by Linc Davis,Helpful

Linc Davis Apr 18, 2014 10:49 PM in response to vjshanky
Level 10 (208,037 points)

Applications

Apr 18, 2014 10:49 PM in response to vjshanky

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).

If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.

Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
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by vjshanky,

vjshanky Apr 19, 2014 1:05 AM in response to Linc Davis
Level 1 (0 points)

Apr 19, 2014 1:05 AM in response to Linc Davis

Marker - Apr 19, 2014, 4:02:59 AM
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]:

          --------------------------------------------------------- Begin --

             System Version 10.9.2 (Build 13C64)
             "App Store" Version 1.3 (201.4)

          -------------------------------------------------------------------
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier primary
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Loading cached storefront URL https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: BagLoadOperation: Attempting to load bag (type=1) from https://init.itunes.apple.com/bag.xml?ix=5
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=https://init.itunes.apple.com/bag.xml?ix=5 / bagKey=(null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://init.itunes.apple.com/bag.xml?ix=5
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: APAppDelegate: Main window NIB load started 0.1949 seconds after launch
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpdateController: App Update check
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: BagLoadOperation: Successfully updated bag type 1 valid until 2014-04-19 12:03:02 +0000
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: BagLoadOperation: Finished loading bag type 1
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: bagDidUpdate:<CKBag: 0x608000007910>
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpdateQueue: Using available-software-updates-extended key for update queue
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=https://xp.apple.com/register / bagKey=(null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Initial bag load took nan seconds
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://xp.apple.com/register
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpToDateOperation: Starting UpToDateEligibilityCheckOperation Check
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=available-software-updates-extended
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Processing _urlEventsToHandleOnBagUpdate with (null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Processing _openFileEventsToHandleOnBagUpdate with (null)
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://su.itunes.apple.com/WebObjects/MZSoftwareUpdate.woa/wa/availableSoftware UpdatesExtended
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=adoption-eligibility
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpToDateEligibilityCheckOperation: not eligible
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/adoptionEligibility Srv
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier top-charts
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier top-charts
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier genres
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier genres
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier purchased
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier purchased
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using process-per-webview model for identifier updates
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Using multi-webview model for identifier updates
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: Navigated to <FRNavigationItem: 0x600000256320> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 19 04:03:02 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: User moved forward from (null) to <FRNavigationItem: 0x600000256320> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12
Apr 19 04:03:02 Viveks-MacBook-Pro.local storeagent[262]: UpdateController: _availableUpdatesDidChange removing all updates available notifications because the badge count is 0
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=enabled-media-types
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/enabledMediaTypes
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Initial load of visible web view (https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12) took 1.4408 seconds
Apr 19 04:03:03 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:04 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[686]:

          --------------------------------------------------------- Begin --

             System Version 10.9.2 (Build 13C64)
             "com.apple.WebKit.WebContent" Version 9537 (9537.74.9)

          -------------------------------------------------------------------
Apr 19 04:03:04 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[686]: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:04 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[686]: FRJSSoftwareProduct: Loading receipt for com.apple.FaceTime at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:04 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: Navigated to <FRNavigationItem: 0x608000450290> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 19 04:03:04 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: User moved forward from <FRNavigationItem: 0x600000256320> webView=primary provisionalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 finalURL=https://itunes.apple.com/WebObjects/MZStore.woa/wa/viewGrouping?cc=us&id=29520&m t=12 to <FRNavigationItem: 0x608000450290> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 19 04:03:04 Viveks-MacBook-Pro.local App Store[684]: FRNavigationController: Did transition to object <FRNavigationItem: 0x608000450290> webView=purchased provisionalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12 finalURL=https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12
Apr 19 04:03:05 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Initial load of visible web view (https://se.itunes.apple.com/WebObjects/MZStoreElements.woa/wa/purchases?cc=us&fi ltered=false&mode=UNHIDDEN&mt=12) took 3.2412 seconds
Apr 19 04:03:05 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Store state changed to splash (loading)
Apr 19 04:03:06 Viveks-MacBook-Pro.local App Store[684]: FRStoreViewController: Discarded delayed initial load of purchased because the view has already commited an initial load
Apr 19 04:03:07 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[688]:

          --------------------------------------------------------- Begin --

             System Version 10.9.2 (Build 13C64)
             "com.apple.WebKit.WebContent" Version 9537 (9537.74.9)

          -------------------------------------------------------------------
Apr 19 04:03:07 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[688]: FRJSSoftwareProduct: Loading receipt for (null) at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:07 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[688]: FRJSSoftwareProduct: Loading receipt for com.apple.FaceTime at /Applications/FaceTime.app took 0.00 seconds
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: Downloading remote pre-flight from http://a1392.phobos.apple.com/us/r1000/015/Purple6/v4/bd/f6/7c/bdf67c93-2748-937 e-39d0-eabae97b43d4/signed.dcr.8778122707343431807.pfpkg
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: remote pre-flight downloaded to file:///var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/4514 44120/preflight.pfpkg
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: Running local pre-flight from file:///var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/4514 44120/preflight.pfpkg
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: PKDistributionController: Performing disk space check with 196965109760 bytes available on disk, 0 bytes alreay downloaded and 322983936 required bytes (installSize=4585472 + fileSize=3825664 + paddedSize=314572800)
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISCheckPreflightOperation: verified preflight success=1, error=(null), distController=<PKDistributionController: 0x7f97a3d9ac50>
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]:

          --------------------------------------------------------- Begin --

             System Version 10.9.2 (Build 13C64)
             "com.apple.WebKit.WebContent" Version 9537 (9537.74.9)

          -------------------------------------------------------------------
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Calling install requirements callback for 451444120 - {
              adamID = 451444120;
              success = 1;
          }
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Page requested a buy
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Forming purchase object of type software
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: AuthorizationController: Non-interactive authorization succeeded
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: AuthorizationController: authorizing PKInstallClient and SUAppStoreUpdateController
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):451444120
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to (null)
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Apr 19 04:03:08 Viveks-MacBook-Pro.local com.apple.WebKit.WebContent[690]: FRJSInterface: Calling purchase callback for 451444120 - {
              adamID = 451444120;
              productID = 451444120;
              productTitle = "Memory Clean";
              success = 1;
          }
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: SSPurchase: purchasesGroupedByAccountIdentifierWithPurchases is returning 0:(null):451444120
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: Purchase batch operation finished with success=0 error=(null)
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=(null) / bagKey=buyProduct
Apr 19 04:03:08 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: https://p16-buy.itunes.apple.com/WebObjects/MZBuy.woa/wa/buyProduct
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: DownloadQueue: Replacing placeholder with full download from purchase: <Download: 0x7f97a3c574d0>: com.fiplab.memoryclean (451444120) paused:0 failed:0 isInServerQueue:0
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:09 --- last message repeated 2 times ---
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: Purchase batch operation finished with success=0 error=(null)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: ISStoreURLOperation: Starting URL operation with url=http://a1471.phobos.apple.com/us/r1000/040/Purple6/v4/2b/45/04/2b4504aa-8d73-928 a-e9b7-dc1dfb388110/mzps5877878809716581647.pkg / bagKey=(null)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: -[ISStoreURLOperation _runURLOperation]: _addStandardQueryParametersForURL: http://a1471.phobos.apple.com/us/r1000/040/Purple6/v4/2b/45/04/2b4504aa-8d73-928 a-e9b7-dc1dfb388110/mzps5877878809716581647.pkg
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: <HashedDownloadProvider: 0x7f97a3d9c600>: Opening file /var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/451444120/m zps5877878809716581647.pkg returning file descriptor 10 (0 streamed)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: AssetDownloadOperation: Subtracted 0 already-downloaded bytes from required space (now requires 3829308 bytes)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.000000% (-1.000000)
Apr 19 04:03:09 Viveks-MacBook-Pro.local storeagent[262]: HashedDownloadProvider: Using serial dispatch queue for processing of asset for /var/folders/8n/qpqn9vtx02lcfs_4468t4wbw0000gn/C/com.apple.appstore/451444120/m zps5877878809716581647.pkg
Apr 19 04:03:10 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.558976% (-1.000000)
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
Apr 19 04:03:11 --- last message repeated 1 time ---
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:11 --- last message repeated 1 time ---
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: setPrimaryAppPath "(null)" forProductIdentifier "com.fiplab.memoryclean"
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: installClient:currentState:package:progress -1:timeRemaining -1
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: PKInstallClient started
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: installClientDidBegin
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
Apr 19 04:03:11 Viveks-MacBook-Pro.local storeagent[262]: installClient:didFailWithError Error Domain=PKInstallErrorDomain Code=200 "There was a problem with the system installer tool." UserInfo=0x7f97a3e730b0 {NSLocalizedDescription=There was a problem with the system installer tool.}
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: DownloadOperation: Resetting download after error: Error Domain=PKInstallErrorDomain Code=200 "There was a problem with the system installer tool." UserInfo=0x7f97a3e730b0 {NSLocalizedDescription=There was a problem with the system installer tool.}
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: No app was found with bundle ID com.fiplab.memoryclean to upgrade to 3.1
Apr 19 04:03:12 Viveks-MacBook-Pro.local storeagent[262]: SoftwareMap: Software map rebuild took 0.0037 seconds for 9 records and produced: {
              "/Applications/AVG Cleaner.app" = "<CKSoftwareProduct: 0x7f97a3c0d3b0>: (com.avg.Cleaner, 4081, 667434228:205802637 VPP:NO source:LaunchPad /Applications/AVG Cleaner.app) ";
              "/Applications/DxO Perspective.app" = "<CKSoftwareProduct: 0x7f97a3c0d540>: (com.dxo.perspective, 1.0.3, 715455365:170542634 VPP:NO source:LaunchPad /Applications/DxO Perspective.app) ";
              "/Applications/Keynote.app" = "<CKSoftwareProduct: 0x7f97a3c0dae0>: (com.apple.iWork.Keynote, 6.2, 409183694:501232655 VPP:NO source:LaunchPad /Applications/Keynote.app) ";
              "/Applications/MPlayerX.app" = "<CKSoftwareProduct: 0x7f97a3c0d4a0>: (org.niltsh.MPlayerX, 1.0.14, 421131143:7651267 VPP:NO source:LaunchPad /Applications/MPlayerX.app) ";
              "/Applications/Microsoft OneNote.app" = "<CKSoftwareProduct: 0x7f97a3c0d6c0>: (com.microsoft.onenote.mac, 15.0.2, 784801555:502422638 VPP:NO source:LaunchPad /Applications/Microsoft OneNote.app) ";
              "/Applications/Numbers.app" = "<CKSoftwareProduct: 0x7f97a3c0ce30>: (com.apple.iWork.Numbers, 3.2, 409203825:501232654 VPP:NO source:LaunchPad /Applications/Numbers.app) ";
              "/Applications/Pages.app" = "<CKSoftwareProduct: 0x7f97a3c0d260>: (com.apple.iWork.Pages, 5.2, 409201541:501232653 VPP:NO source:LaunchPad /Applications/Pages.app) ";
              "/Applications/The Unarchiver.app" = "<CKSoftwareProduct: 0x7f97a3c0d840>: (cx.c3.theunarchiver, 3.9.1, 425424353:77132720 VPP:NO source:LaunchPad /Applications/The Unarchiver.app) ";
              "/Applications/iPhoto.app" = "<CKSoftwareProduct: 0x7f97a3c0d9b0>: (com.apple.iPhoto, 9.5.1, 408981381:233642646 VPP:NO source:LaunchPad /Applications/iPhoto.app) ";
          }
Apr 19 04:03:13 Viveks-MacBook-Pro.local storeagent[262]: sending status (Memory Clean): 0.806452% (8.000000)
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by Linc Davis,

Linc Davis Apr 19, 2014 8:01 AM in response to vjshanky
Level 10 (208,037 points)

Applications

Apr 19, 2014 8:01 AM in response to vjshanky

It looks like you have an incomplete download. There are two ways to recover from this condition.
1. Select
Store ▹ View My Account
from the App Store menu bar, then select View hidden purchases. Stop or resume the download.
2. Open LaunchPad and find the icon of the app you're trying to install. There will be a small progress bar below it. Click the "X" to stop the download.
This wasn't your question, but "MemoryClean" is at best useless, and you shouldn't be installing it at all.
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by vjshanky,

vjshanky Apr 19, 2014 8:05 AM in response to Linc Davis
Level 1 (0 points)

Apr 19, 2014 8:05 AM in response to Linc Davis

I did clear the pending downloads and also deleted all the temp files. But still the issue is there :( and I am unable to download or update any apps, I don't care about memory cleaner
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by Linc Davis,

Linc Davis Apr 19, 2014 8:31 AM in response to vjshanky
Level 10 (208,037 points)

Applications

Apr 19, 2014 8:31 AM in response to vjshanky
Back up all data.

Quit the App Store if it's running. Force quit if necessary.

Please triple-click anywhere in the line below on this page to select it:
defaults write -app "App Store" ShowDebugMenu YES

Copy the selected text to the Clipboard by pressing the key combination command-C.

Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.

Wait for a new line ending in a dollar sign ($) to appear below what you entered. You can then quit Terminal.

Launch the App Store. There should now be a menu labeled Debug in the menu bar at the top of the screen. From that menu, select

Reset Application

Quit again and relaunch. Test.

Optionally, remove the Debug menu by quitting the App Store and entering the command below in the same way as before:
defaults delete -app "App Store" ShowDebugMenu
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by vjshanky,

vjshanky Apr 19, 2014 11:24 AM in response to Linc Davis
Level 1 (0 points)

Apr 19, 2014 11:24 AM in response to Linc Davis

I tried resetting the application, no use. when i try to download or update an application i am still getting the above error I moved from PC to Mac last year thinking all this issues wont happen!!
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by Linc Davis,Helpful

Linc Davis Apr 19, 2014 11:58 AM in response to vjshanky
Level 10 (208,037 points)

Applications

Apr 19, 2014 11:58 AM in response to vjshanky

Back up all data.

Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:

8.8.8.8
8.8.4.4

That's Google DNS. Click OK, then Apply.

In Safari, select

Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data

and confirm. If you’re using another browser, empty the cache. Test. Any difference?

Notes:

1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.

2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.
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vjshanky Apr 20, 2014 12:49 PM in response to Linc Davis
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Apr 20, 2014 12:49 PM in response to Linc Davis

Thanks Davis. I am not sure what was the issue, but yesterday even software outside appstore stopped installing, so I re-installed Mavericks today and luckily none of my apps were lost and now appstore is working fine. This was a weird issue!
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Q: Unable to download or update apps from mac store

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