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Last week, I purchased OS X Lion. I've spent hours trying to download Lion without success! Apple Support has been NO HELP!!! Downloading Lion has been a NIGHTMARE!!!

Last week, I purchased OS X Lion. I've spent hours trying to download Lion without success! Apple Support has been NO HELP!!! Downloading Lion has been a NIGHTMARE!!! Can anyone help me?

MacBook Pro, iOS 7

Posted on Apr 18, 2014 8:37 PM

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9 replies

Apr 18, 2014 8:52 PM in response to gail from maine

Here is what happened; I started the download and the bar moved only about a quarter of an inch, then stopped. Support told me to go to the "purchased" page and try again. I did and no improvement. Then I was told to move my laptop closer to my wireless modem. I did. Still no improvement. I got the impression that my internet was too weak, so I drove to a local McDonalds, where they have a strong WiFi. Now, when I try to download Lion, Apple kicks me out completely. Yes, I used my password and username, I have an Apple account, which was accepted without incident.


This should have been a snap! Why is Apple doing this to me?

Apr 21, 2014 1:28 PM in response to gail from maine

dlsndbck


Apr 18, 2014 8:37 PM



Last week, I purchased OS X Lion. I've spent hours trying to download Lion without success! Apple Support has been NO HELP!!! Downloading Lion has been a NIGHTMARE!!! Can anyone help me?

MacBook Pro, iOS 7



Categories: Using Mac OS X v10.7 Lion


Apr 21, 2014 1:38 PM in response to dlsndbck

OK, so:


How much free space do you have on your hard drive (you need at least 7GB)?


What version of Snow Leopard are you running?


Did you order OSX Lion from the Apple Store and are now trying to use a Content Code?


At what point did the error message concerning the item not being available in the US Store? What were you doing when that error occurred?



Cheers,


GB

Last week, I purchased OS X Lion. I've spent hours trying to download Lion without success! Apple Support has been NO HELP!!! Downloading Lion has been a NIGHTMARE!!!

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