Hello
I have a weird problem.
My iphone 4s does not connect to the office wi-fi.
Whenever I select the office network I get an error message.
Please find attached the image of the error message. IOS automatically opens some junk site -
However phone works perfectly at home. Automatically switches to wi-fi.
[At office I need to manually select the network everytime & it always opens the junk site].
Any help will be appreciated.
iPhone 4S, iOS 7.0.2
Have attached a few more sites that are opening when I try to connect to office network ( controlled network that will ask for my office login & pwd).
If I forget the network & then power off the phone & then power on & then if I connect to the office network it works 50% of the times.
Any help would be appreciated.
Can these junk sites be some virus sites & they are trying to hack the office network or my iphone ? Security experts from Apple, please comment.
thinkdifferent.us
ibook.info
appleiphonecell.com
There is a problem with your office network. It sounds like it has been compromised somehow.
Few minutes ago, I faced the same issue on Mac and iPhone. I am not really sure if it's connection issue. I worked on other non-Apple device and everything was okay. I switched off wifi, restarted laptop and phone but it did not help.
Pauliine wrote:
Few minutes ago, I faced the same issue on Mac and iPhone.
That also sounds like a network compromise. Assuming you're talking about a home network, not an office network where the IT guys will need to be involved, you probably have a hacked wireless router. See:
How to manage a hacked wireless router
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)
Thanks for your response Thomas. I don't really know what network compromise is but I guess, somehow, the issue is resolved now 🙂
PS: Yes, the home network was only available for a very few websites. At the same time, the error was not appearing on the other laptop.
Have a great day!
Just discovered that 3 junk sites that I had posted earlier direct me to www.apple.com 😮
thinkdifferent.us
ibook.info
appleiphonecell.com
I tried this from my desktop.
So this is not a case of compromise of my office network.
This is some setting in iphone.
Just did a little bit of digging & found this link
http://stackoverflow.com/questions/18891706/ios7-and-captive-portals-changes-to- apple-request-url
It seems there are more such sites that redirect to apple.com.
Can anyone at apple provide more info / solution pls ?
Ah, yes, you're right. It appears those domains are owned by Apple. I wouldn't have thought that, but some investigation confirms it.
iPhones will attempt to load a page in the background when connecting to a wifi network, to trigger any login page that the network might require. If that article you point to is correct, in iOS 7, those domains are some of the ones used for this purpose. I don't know why that would be... seems weird to use suspicious-sounding domains for this purpose!
I'd guess that your office network is blocking access to some of these sites for some reason. This would explain why it works 50% of the time. You may want to talk to your office IT guys about this.
BTW, note that Apple does not respond to questions here... this is a user-to-user forum. If you want to talk to an Apple rep, your best bet is to make an appointment at the Genius Bar at your local Apple Store. (You could call support, but they'll probably want to charge you for the call.)
Unable to connect to wi-fi
