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Macbook Pro Retina 13" 2013 is completly out of charge and will not charge?

I have read other threads where people have suggested resetting something on the computer but I can't do that because I can't even turn it on.


I have bought a new charger, because I thought that it could possibly be a faulty charger but even with the brand new charger it still wouldn't turn on.


I have a Genius Bar appointment tomorrow morning, I've never been before and am wondering if anyone has any ideas on how much it would cost if it were a faulty charging port that they needed to fix? I got the computer in November of 2013 so it is still under warranty.


Thanks

MacBook Pro with Retina display

Posted on Apr 19, 2014 2:50 AM

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Posted on Apr 19, 2014 2:59 AM

If it's under warranty the repair cost will be $0 unless it's due to water damage or abuse.

3 replies

Apr 19, 2014 3:04 AM in response to hollym27

A new Mac is in warranty for 1 year from the date of purchase.


Any problem caused by manufacturing defect is covered under warranty.


Take the computer to the Genius Bar and they will take care of it.




You can try resetting SMC.


Reset SMC. http://support.apple.com/kb/HT3964


Choose the method for:

"Resetting SMC on portables with a battery you should not remove on your own".


Best.

Macbook Pro Retina 13" 2013 is completly out of charge and will not charge?

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