Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iTunes account security questions...

Hello can anyone help me reset my security questions without calling anyone? This is the 2nd time I've forgot them all and it's starting to **** me off I wish to disable the stupid questions for good.

iPhone 5, iOS 7.1, Blah blah blah

Posted on Apr 19, 2014 5:02 AM

Reply
1 reply

Apr 19, 2014 12:03 PM in response to Zac171

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312


If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset - which is likely to be by phone as they need to confirm your id and that it's your account.


Contacting Apple about account security : http://support.apple.com/kb/HT5699


When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

iTunes account security questions...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.