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I was adjusting my iCloud emails and security questions, they were declined. No knowing why I hit reset link. But is was a gmail. not mine? I need this corrected ASAP, HELP!

I recently reviewed my data on iCloud. The test secuity questions I have had for years were there and I entered the answers. They were not accepted. I read that if this happened a mail would be sent to an alternative address. I just glanced at the link in blue as I pushed the link. But then saw it was nXXX@gmail which is an email I have never had?


My coproate Gmail was hacked last year by a "2nd administrator" and advanced one time pass word protocol they set up. Someone then could send corproate mails and wire instruction to my office from my gmail at times when multiple wires were being sent. My staff would wrote and questioned these two orders for deposit payments, but I did receive those mais, nor did they mine when I checked in again about activities in my Bangkok office.


Two wires went to Maybank in Malaysia and a large on to the bank of Islam there too. We caught the 3rd large wire, but the first two lost ($56,000). So I am very concerned how this other "alternative gmail account" was inserted in the security questions change link.


I just noticed this gmail as the default security mail address for my two test questions. Want to get a fast response from apple and a correct email inserted for such communications from Apple.


How could this happen? Any of my existing emails are fine. Please help!


Alex Moffett

Posted on Apr 19, 2014 4:57 AM

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Posted on Apr 19, 2014 6:15 AM

Apple ID security issues -

Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.

http://support.apple.com/kb/HT5699

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I was adjusting my iCloud emails and security questions, they were declined. No knowing why I hit reset link. But is was a gmail. not mine? I need this corrected ASAP, HELP!

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