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TomF67
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Q: How do I turn off restrictions if passcode is forgotten?

I have forgotten my passcode fo restrictions.  What are my alternatives?

iPad 2, iOS 7.1

Posted on Apr 19, 2014 5:00 AM

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TomF67

Q: How do I turn off restrictions if passcode is forgotten?

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  • by sterling r,

    sterling r sterling r Apr 21, 2014 2:43 PM in response to TomF67
    Community Specialists
    Apr 21, 2014 2:43 PM in response to TomF67

    Hello Tomf67,

     

    It sounds like you need to reset the passcode on your iPad. You can use this article to help reset that. There are different instructions depending on whether or not you have synced the device to iTunes or not so be sure to use the correct info:

     

    iOS: Forgotten passcode or device disabled after entering wrong passcode

    http://support.apple.com/kb/ht1212

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling