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Lost MacBook Pro charger plastic sleeve. Where can I get one?

Hello,


I lost my MacBook Pro charger's plastic sleeve. It is the one that comes with a new MacBook Pro that protects the magnetic part of the charger. Where can I get one? Or can they just send me one since I am still under warranty?


User uploaded file



Thanks.

MacBook Pro (Retina, 13-inch, Late 2013), OS X Mavericks (10.9.2)

Posted on Apr 19, 2014 6:58 AM

Reply
13 replies

Apr 19, 2014 7:52 AM in response to OGELTHORPE

I don't know what it is actually called, actually.


I talked to Apple Chat support though and I still don't know what to do.


Edgar:
Correct that really is there to protect the product during shipping and can be removed. Its not a vital component to the charger. the charger should work fine without. In my experience we do not ship or replace those plastic sleeves.


Me:
Even if my mac is still under warranty?


Edgar:
Absolutely, just to clarify again since it is under warranty you can absolutely take that charger in and ask them to look at that and see about replacing the plastic shipping sleeve. From what I understand its mean’t to protect the metal during shipping and is not a permanent protective sleeve. Does that make sense to you?


Me:
Yes.

Lost MacBook Pro charger plastic sleeve. Where can I get one?

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