Q: iTunes has stopped syncing my Contacts and Calendar between my iPhone and iMac
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Apr 19, 2014 3:28 PMby LindsayLohanIsMyIdol,I've tried. Firstly I don't know my encryption password (I don't even recall creating one and have tried my Apple ID password which didn't work) and secondly it only gives me the option of restoring to the last back up which was done during a sync AFTER I synced everything to iCloud and lost it all on my iPhone.
I've checked on iCloud.com and my contacts are there, they've somehow managed to get back on my phone now thank god but the most up to date calendar (which was the one on my phone) is still nowhere to be found. There is a calendar on iCloud and on my iMac which are similar although I think the one on iCloud doesn't have all the info on it but the new appointments etc which I inputed on my iPhone seem to be lost.
Any suggestions on what has happened and how I can rectify this?!
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Apr 19, 2014 3:46 PMby LindsayLohanIsMyIdol,I don't understand how this will help, the calendar I want is the one that was on my iPhone until I synced it to iCloud and it disappeared.
Edit: Just in case it is relevant when I syned on my phone the calendars to iCloud I did ask it to merge so shouldn't it have kept them the same?
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Apr 19, 2014 6:50 PMby Chris CA,LindsayLohanIsMyIdol wrote:
I don't understand how this will help, the calendar I want is the one that was on my iPhone until I synced it to iCloud and it disappeared.
Because it will show all the calendars on your iPhone.
Edit: Just in case it is relevant when I syned on my phone the calendars to iCloud I did ask it to merge so shouldn't it have kept them the same?
Yes, it should have merged the calendar on your iPhone with your iCloud calendar.
So open Calendar, tap Calendars at the bottom and make sure all calendars are ticked and see if the calendar on your iPhone is simply unticked.
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Apr 21, 2014 6:41 AMby LindsayLohanIsMyIdol,There is no option to have just an iPhone calendar checked, and all the other checkable calendars are not my up to date one (my iPhone one was) so they're basically useless. Thanks to you I'm going to have to chase up all future booked in appointments and reconfirm as there is no way to recover this information. Last time I take someone's advice on here. This is soo not what I need right now. Plus it seems to me that you don't even understand what my problem is because you're suggesting all this irrelevant stuff that is not going to get my original latest calendar from my iphone back which got deleted in the process you advised me to do <edited by host>.
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Apr 21, 2014 6:36 AMby Chris CA,"I don't understand"
Sorry.
"Plus it seems to me that you don't even understand what my problem is"
I do.
With Mavericks, in order to sync your contacts and calendars between, iPhone and computer, you must use iCloud. You cannot sync contacts and calendars using iTunes.
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Apr 21, 2014 9:46 AMby Chris CA,Let's rehash this a moment.
LindsayLohanIsMyIdol wrote:
I want the calendar that was on my iPhone back.
I understand.
If it did not merge when you enable Settings > iCloud - Calendars... and selected Yes when it asked to merge calendars...You can recover it by restoring from your backup.
However, you wrote...
Firstly I don't know my encryption password
See this -> iOS: Troubleshooting encrypted backups
and this -> iTunes: About iOS backups
"Warning: Make sure it's a password you will remember or write it down for safekeeping. If you encrypt an iPhone backup in iTunes and forget your password, you can't restore from backup and your data will be unrecoverable.
If you can't remember the password and want to start again, you must perform a full software restore and choose set up as a new device when iTunes prompts you to select the backup from which to restore."
Then you cannot recover your calendar (or anything else).
You will have to recreate these items.
FYI: If you do not know your backup encryption password, it is still encrypted. Backing up your phone will simply provide a false sense of security as you will not be able to use this backup.
You should restore as new to start a new unencrypted backup.
