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cant accees itunes store

Have not been able to access itunes store for a long time tried uninstalling and re-installing again and again with no success.

Firewall not blocked.

Tried several different things and nothing as of yet.

Windows 7

Posted on Apr 19, 2014 9:39 AM

Reply
2 replies

Apr 21, 2014 9:02 AM in response to eddyz1969

Hello Eddyz1969,


It sounds like you are unable to connect to the iTunes Store in the iTunes application even after a re install. I recommend the troubleshooting for Windows from the following article to help you troubleshoot the issue:


Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368


Then, if your issue is still unresolved, follow these steps.


Thank you for using Apple Support Communities.

Take care,

Sterling

cant accees itunes store

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