Q: Ipod classic has suddenly stopped playing, even though the screen says it is. Then it starts shuffling through the songs without me touching anything.
Ipod classic has suddenly stopped playing, even though the screen says it. Then it starts shuffling through the songs without me touching it.
iPod classic 160GB (Late 2009)
Posted on Apr 19, 2014 9:22 AM
by sterling r,Solvedanswer
Community Specialists
Hello atlangley,
It sounds like your iPod Classic is behaving unexpectedly. I would use the following article to help troubleshoot what is happening named:
iPod classic Troubleshooting Assistant
https://www.apple.com/support/ipod/five_rs/classic/
Start with resetting the iPod, and work your way through the other steps if needed:
To reset your iPod:
- 1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
- 2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
- Tip:
- If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.
- If the above steps did not work, try connecting iPod to a power adapter and plug the power adapter into an electrical outlet, or connect iPod to your computer. Make sure the computer is turned on and isn't set to go to sleep.
Thank you for using Apple Support Communities.
All the very best,
Sterling
Posted on Apr 21, 2014 11:22 AM
