HT203512: iCloud: Account troubleshooting
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Q: I have forgotten my iCloud email account password and it is not the Apple ID. I have changed Apple ID password and still cannot ac ... I have forgotten my iCloud email account password and it is not the Apple ID. I have changed Apple ID password and still cannot access my iCloud email account due to incorrect password. more
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Helpful answers
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Apr 19, 2014 11:50 AM in response to Markyboy23by randers4,See http://support.apple.com/kb/PH2617. (Your iCoud ID is an Apple ID, and you reset the password the same way you reset the password for any Apple ID.)