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I am trying to rent a movie on my Apple TV and I keep getting the error message "Apple TV cannot connect to the server" What can I do to correct this problem?

Why does my Apple TV keep giving me the message "Apple TV cannot connect to the server" when I try and rent a movie to watch?

Posted on Apr 19, 2014 11:02 AM

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1 reply

Apr 21, 2014 9:27 AM in response to dprice3885

Hello dprice3885,


Thanks for using Apple Support Communities.

Take a look at the Wi-Fi troubleshooting since you can access the network but not the content.


Apple TV: Basic troubleshooting

http://support.apple.com/kb/HT6106


Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections

http://support.apple.com/kb/TS4546


Have a nice day,

Mario

I am trying to rent a movie on my Apple TV and I keep getting the error message "Apple TV cannot connect to the server" What can I do to correct this problem?

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