DarkForestFilms

Q: iMac keeps freezing - kernel panics and other

My iMac keeps freezing on me. Sometimes I get a notice that my computer experience a kernel panic and upon restart have the option of sending the info to Apple, other times it just feezes and I have to do a hard restart but get no prompts about the improper shutdown. This usually happens when I'm working in Adobe Premiere Pro and Adobe After Effects at the same time.

 

Am I just overloading the system? And if so, why would it allow me to do that? Shouldn't it just run really slowly or have one application freeze, not the entire system? This hasn't been a problem in the past, it just recently started happening more and more often. Do I need more Ram? That's pretty much the only thing I can upgrade. Here are my system specs, please let me know if you have any suggestions for things I can do to prevent this from happening again. Thank you!

 

Screen Shot 2014-04-19 at 11.47.34 AM.pngScreen Shot 2014-04-19 at 11.47.42 AM.pngScreen Shot 2014-04-19 at 11.47.47 AM.pngScreen Shot 2014-04-19 at 11.47.50 AM.png

iMac, OS X Mavericks (10.9)

Posted on Apr 19, 2014 11:54 AM

Close

Q: iMac keeps freezing - kernel panics and other

  • All replies
  • Helpful answers

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Apr 19, 2014 2:28 PM in response to DarkForestFilms
    Level 6 (17,283 points)
    Apple Watch
    Apr 19, 2014 2:28 PM in response to DarkForestFilms

    Post a recent panic log and we'll see if we can figure it out http://support.apple.com/kb/HT2546?viewlocale=en_US

  • by DarkForestFilms,

    DarkForestFilms DarkForestFilms Apr 22, 2014 10:02 AM in response to baltwo
    Level 1 (0 points)
    Apr 22, 2014 10:02 AM in response to baltwo

    Thanks for the replies. Baltwo I'll try running those test and see if they find anything.

     

    Here's a recent Kernel panic log:

     

    Anonymous UUID:       052529F7-3E96-7D93-EE57-F11E2985864C

    Mon Apr 14 10:40:57 2014

    panic(cpu 2 caller 0xffffff7fa3a4e241): NVRM[0/1:0:0]: Read Error 0x00100c80: CFG 0x11a310de 0x00100406 0xb0000000, BAR0 0x102c00000 0xffffff81faa66000 0x0e4230a2, D0, P2/4

    Backtrace (CPU 2), Frame : Return Address

    0xffffff803ae33450 : 0xffffff8023022fa9

    0xffffff803ae334d0 : 0xffffff7fa3a4e241

    0xffffff803ae33590 : 0xffffff7fa3b18106

    0xffffff803ae335d0 : 0xffffff7fa3ce7b09

    0xffffff803ae33640 : 0xffffff7fa3ce7938

    0xffffff803ae336a0 : 0xffffff7fa3c8469e

    0xffffff803ae33740 : 0xffffff7fa3c80fae

    0xffffff803ae337e0 : 0xffffff7fa3c80af8

    0xffffff803ae33840 : 0xffffff7fa3b670e8

    0xffffff803ae338d0 : 0xffffff7fa3d30bae

    0xffffff803ae33940 : 0xffffff7fa3d26b16

    0xffffff803ae33a10 : 0xffffff7fa3d26edf

    0xffffff803ae33a80 : 0xffffff7fa3b8bbbc

    0xffffff803ae33bd0 : 0xffffff7fa3b8b5b1

    0xffffff803ae33ce0 : 0xffffff7fa3b8f189

    0xffffff803ae33d30 : 0xffffff7fa3d54bf3

    0xffffff803ae33da0 : 0xffffff7fa3b8edb1

    0xffffff803ae33e20 : 0xffffff7fa3a36aea

    0xffffff803ae33ee0 : 0xffffff7fa3a04635

    0xffffff803ae33f20 : 0xffffff802304a23a

    0xffffff803ae33fb0 : 0xffffff80230d6ff7

          Kernel Extensions in backtrace:

             com.apple.nvidia.driver.NVDAResman(8.2.4)[3D591202-DD24-3441-925A-F6808ABDF185] @0xffffff7fa39fe000->0xffffff7fa3c62fff

                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fa36bb000

                dependency: com.apple.iokit.IONDRVSupport(2.4.1)[999E29DA-D513-3544-89D1-9885B728A098]@0xff ffff7fa39ee000

                dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[4421462D-2B1F-3540-8EEA-9DFCB0565E39]@0 xffffff7fa39ab000

             com.apple.nvidia.driver.NVDAGK100Hal(8.2.4)[ACFCEA0C-4C80-36C0-8636-D10EE7D2DE1 7]@0xffffff7fa3c6d000->0xffffff7fa3e19fff

                dependency: com.apple.nvidia.driver.NVDAResman(8.2.4)[3D591202-DD24-3441-925A-F6808ABDF185] @0xffffff7fa39fe000

                dependency: com.apple.iokit.IOPCIFamily(2.9)[EDA75271-4E9D-34E7-A2C5-14F0C8817D37]@0xffffff 7fa36bb000

     

     

    BSD process name corresponding to current thread: kernel_task

     

     

    Mac OS version:

    13C64

     

     

    Kernel version:

    Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64

    Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953

    Kernel slide:     0x0000000022e00000

    Kernel text base: 0xffffff8023000000

    System model name: iMac13,2 (Mac-FC02E91DDD3FA6A4)

     

     

    System uptime in nanoseconds: 163806849337921

    last loaded kext at 17058727564: com.apple.driver.AppleHWSensor          1.9.5d0 (addr 0xffffff7fa508d000, size 36864)

    loaded kexts:

    com.nvidia.CUDA          1.1.0

    com.Cycling74.driver.Soundflower          1.5.1

    com.logmein.driver.LogMeInSoundDriver          1.0.3

    com.promise.driver.stex          5.2.7

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleBluetoothMultitouch          80.14

    com.apple.iokit.IOBluetoothSerialManager          4.2.3f10

    com.apple.driver.AppleMikeyHIDDriver          124

    com.apple.driver.AppleMikeyDriver          2.6.0f1

    com.apple.driver.AGPM          100.14.15

    com.apple.driver.ApplePlatformEnabler          2.0.9d1

    com.apple.driver.X86PlatformShim          1.0.0

    com.apple.driver.AudioAUUC          1.60

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AppleHWAccess          1

    com.apple.driver.AppleHDAHardwareConfigDriver          2.6.0f1

    com.apple.driver.AppleHDA          2.6.0f1

    com.apple.driver.AppleUpstreamUserClient          3.5.13

    com.apple.GeForce          8.2.4

    com.apple.driver.AppleMuxControl          3.4.35

    com.apple.iokit.IOBluetoothUSBDFU          4.2.3f10

    com.apple.driver.AppleBacklight          170.3.5

    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport          4.2.3f10

    com.apple.driver.AppleIntelHD4000Graphics          8.2.4

    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

    com.apple.driver.AppleLPC          1.7.0

    com.apple.driver.AppleMCCSControl          1.1.12

    com.apple.nvidia.NVDAStartup          8.2.4

    com.apple.driver.AppleSMCLMU          2.0.4d1

    com.apple.driver.AppleThunderboltIP          1.1.2

    com.apple.driver.AppleIntelMCEReporter          104

    com.apple.driver.AppleIntelFramebufferCapri          8.2.4

    com.apple.iokit.SCSITaskUserClient          3.6.6

    com.apple.driver.CoreStorageFsck          380

    com.apple.driver.AppleFileSystemDriver          3.0.1

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          35

    com.apple.driver.AppleFWOHCI          4.9.9

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCIBlockStorage          2.5.1

    com.apple.driver.AppleUSBHub          666.4.0

    com.apple.driver.AppleSDXC          1.5.2

    com.apple.iokit.AppleBCM5701Ethernet          3.8.1b2

    com.apple.driver.AirPort.Brcm4331          700.20.22

    com.apple.driver.AppleAHCIPort          3.0.0

    com.apple.driver.AppleUSBEHCI          660.4.0

    com.apple.driver.AppleUSBXHCI          670.4.0

    com.apple.driver.AppleRTC          2.0

    com.apple.driver.AppleACPIButtons          2.0

    com.apple.driver.AppleHPET          1.8

    com.apple.driver.AppleSMBIOS          2.1

    com.apple.driver.AppleACPIEC          2.0

    com.apple.driver.AppleAPIC          1.7

    com.apple.driver.AppleIntelCPUPowerManagementClient          216.0.0

    com.apple.nke.applicationfirewall          153

    com.apple.security.quarantine          3

    com.apple.driver.AppleIntelCPUPowerManagement          216.0.0

    com.apple.driver.AppleBluetoothHIDKeyboard          170.15

    com.apple.driver.AppleHIDKeyboard          170.15

    com.apple.kext.triggers          1.0

    com.apple.driver.IOBluetoothHIDDriver          4.2.3f10

    com.apple.driver.AppleMultitouchDriver          245.13

    com.apple.iokit.IOSerialFamily          10.0.7

    com.apple.iokit.IOBluetoothFamily          4.2.3f10

    com.apple.driver.DspFuncLib          2.6.0f1

    com.apple.vecLib.kext          1.0.0

    com.apple.iokit.IOAudioFamily          1.9.5fc2

    com.apple.kext.OSvKernDSPLib          1.14

    com.apple.iokit.IOAcceleratorFamily          98.14

    com.apple.nvidia.driver.NVDAGK100Hal          8.2.4

    com.apple.nvidia.driver.NVDAResman          8.2.4

    com.apple.driver.AppleGraphicsControl          3.4.35

    com.apple.driver.AppleSMBusPCI          1.0.12d1

    com.apple.driver.AppleBacklightExpert          1.0.4

    com.apple.iokit.IOBluetoothHostControllerUSBTransport          4.2.3f10

    com.apple.iokit.IOSurface          91

    com.apple.iokit.IONDRVSupport          2.4.1

    com.apple.driver.IOPlatformPluginLegacy          1.0.0

    com.apple.iokit.IOFireWireIP          2.2.6

    com.apple.driver.AppleSMBusController          1.0.11d1

    com.apple.driver.AppleHDAController          2.6.0f1

    com.apple.iokit.IOHDAFamily          2.6.0f1

    com.apple.driver.X86PlatformPlugin          1.0.0

    com.apple.driver.AppleSMC          3.1.8

    com.apple.driver.IOPlatformPluginFamily          5.7.0d10

    com.apple.iokit.IOAcceleratorFamily2          98.14

    com.apple.AppleGraphicsDeviceControl          3.4.35

    com.apple.iokit.IOGraphicsFamily          2.4.1

    com.apple.driver.AppleThunderboltEDMSink          2.1.3

    com.apple.iokit.IOSCSIBlockCommandsDevice          3.6.6

    com.apple.iokit.IOUSBMassStorageClass          3.6.0

    com.apple.iokit.IOUSBHIDDriver          660.4.0

    com.apple.driver.AppleThunderboltDPInAdapter          3.1.7

    com.apple.driver.AppleThunderboltDPOutAdapter          3.1.7

    com.apple.driver.AppleThunderboltDPAdapterFamily          3.1.7

    com.apple.driver.AppleThunderboltPCIUpAdapter          1.4.5

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.4.5

    com.apple.driver.AppleUSBMergeNub          650.4.0

    com.apple.driver.AppleUSBComposite          656.4.1

    com.apple.driver.CoreStorage          380

    com.apple.iokit.IOFireWireFamily          4.5.5

    com.apple.iokit.IOSCSIParallelFamily          3.0.0

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.6.6

    com.apple.driver.AppleThunderboltNHI          2.0.1

    com.apple.iokit.IOThunderboltFamily          3.2.7

    com.apple.iokit.IOEthernetAVBController          1.0.3b4

    com.apple.driver.mDNSOffloadUserClient          1.0.1b5

    com.apple.iokit.IO80211Family          630.35

    com.apple.iokit.IONetworkingFamily          3.2

    com.apple.iokit.IOUSBUserClient          660.4.2

    com.apple.iokit.IOAHCIFamily          2.6.5

    com.apple.iokit.IOUSBFamily          675.4.0

    com.apple.driver.AppleEFINVRAM          2.0

    com.apple.driver.AppleEFIRuntime          2.0

    com.apple.iokit.IOHIDFamily          2.0.0

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          278.11

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.AppleKeyStore          2

    com.apple.driver.DiskImages          371.1

    com.apple.iokit.IOStorageFamily          1.9

    com.apple.iokit.IOReportFamily          23

    com.apple.driver.AppleFDEKeyStore          28.30

    com.apple.driver.AppleACPIPlatform          2.0

    com.apple.iokit.IOPCIFamily          2.9

    com.apple.iokit.IOACPIFamily          1.4

    com.apple.kec.corecrypto          1.0

    com.apple.kec.pthread          1

     

     

    System Profile:

    Model: iMac13,2, BootROM IM131.010A.B05, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 2.11f14

    Graphics: NVIDIA GeForce GTX 680MX, NVIDIA GeForce GTX 680MX, PCIe, 2048 MB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620

    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620

    Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1600 MHz, 0x85F7, 0x483634353155363746313630304700000000

    Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1600 MHz, 0x85F7, 0x483634353155363746313630304700000000

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)

    Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    PCI Card: pci105a,8760, RAID Controller, Thunderbolt@192,0,0

    PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@196,0,0

    Serial ATA Device: APPLE HDD WDC WD10EALX-408EA0, 1 TB

    Serial ATA Device: APPLE SSD SM128E, 121.33 GB

    USB Device: Rugged USB3-FW

    USB Device: USB-SATA Bridge

    USB Device: Hub

    USB Device: Hub

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: Hub

    USB Device: Hub

    USB Device: BRCM20702 Hub

    USB Device: Bluetooth USB Host Controller

    Thunderbolt Bus: iMac, Apple Inc., 23.4

    Thunderbolt Device: Pegasus R-Series, Promise Technology, Inc., 1, 22.2

  • by Mike Sombrio,

    Mike Sombrio Mike Sombrio Apr 22, 2014 11:01 AM in response to DarkForestFilms
    Level 6 (17,283 points)
    Apple Watch
    Apr 22, 2014 11:01 AM in response to DarkForestFilms

    Any of these could be likely suspects, remove them one at a time starting with the CUDA driver and test.

    com.nvidia.CUDA          1.1.0

    com.Cycling74.driver.Soundflower          1.5.1

    com.logmein.driver.LogMeInSoundDriver          1.0.3

     

    You should not need this driver either com.promise.driver.stex          5.2.7

     

     

    Also you've upgraded your ram, what brand is the new ram? Try a Safe Boot  http://support.apple.com/kb/HT1564

    if it panics in safe mode that points to a hardware issue, often ram, if it doesn't that usually points to a software issue.

  • by DarkForestFilms,

    DarkForestFilms DarkForestFilms Apr 23, 2014 11:21 AM in response to Mike Sombrio
    Level 1 (0 points)
    Apr 23, 2014 11:21 AM in response to Mike Sombrio

    Thanks Mike and baltwo. I'll try running the tests tomorrow to see what's up.

     

    My new ram is from Other World Computing: http://eshop.macsales.com/shop/memory/iMac/2012_27/DDR3L