My cds are not being recognized to download

When I put a cd in my drive nothing comes up asking if I wan to import it

iPhone 5s, iOS 7.1, windows 8

Posted on Apr 19, 2014 2:19 PM

1 reply

Apr 21, 2014 8:52 AM in response to Community User

Hello, gberley.


Thank you for visiting Apple Support Communities.


Here a couple helpful troubleshooting resources when experiencing issue with iTunes not recognizing audio CDs.


iTunes for Windows doesn't recognize my audio CDs

http://support.apple.com/kb/TS1584


iTunes for Windows: Troubleshooting CD issues caused by device filters

http://support.apple.com/kb/TS2372



If you are experiencing issues with iTunes not recognizing your optical drive, I would recommend the steps in the article below.


iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install

http://support.apple.com/kb/TS2308


Cheers,


Jason H.

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My cds are not being recognized to download

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