8 Replies Latest reply: Apr 20, 2014 3:11 PM by samberl
Fritz Lang Level 1 Level 1 (0 points)

Greetings, I got my MacBook pro one and a half a year ago. For some reason, the last 4 months the computer has started to slow down. I get issues such as.

     - Beach ball appearing to often, even for simple commands such as open folder. etc.

     - Video files skipping frames. (any video file on any program. Even if its a buffer video such as youtube or Netflix).

     - Programs such as Photshop, Final Cut Pro etc, takes forever to render and work properly.

     - Web Browser taking forever to close a tab.

 

I am currently running a OS X V.10.8.5

2.3 GHz Intel Core i7

4GB 1600 MHz DDR3

353.2GB Freespace out of 499.25.

 

Could any one explain why would a mac slow down? (not a speculation, just why would it slow down like this. Especially the beach ball uninvited appearence).

 

I looked up the problem on the net, I get way to many differant answears that lead to getting scam programs, and or other 3rd party programs. (I did not download any of them)

 

I hope some of you understand the problem and have an answear to this. I tried to ask apple support, but they ask for money. I have a feeling that mac slow down forcing you to buy support intentionally (this is just a thought).

 

I avoid downloading uppdates from apple, because most people I know who uppdate macs always end up with a slow computer. + Last time I tried to uppdate the mac, I got a gray screen that blocked me from using the computer at all. To avoid this problem again, uppdating is not an option.

 

Pardon my English, it is not my native tounge.

 

Thank you for reading.


MacBook Pro
  • Linc Davis Level 10 Level 10 (164,050 points)

    Launch the Console application in any of the following ways:

     

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

     

    ☞ In the Finder, select Go Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

     

    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.

     

    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select

    View Show Log List

    from the menu bar.

     

    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.

    Please do not indiscriminately dump thousands of lines from the log into this discussion.

    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Fritz Lang Level 1 Level 1 (0 points)

    I hope I did this right.

    I copy pasted a file, opened VLC player and opened Final cut Pro. (including playing around with the nett browser)

     

    Hope this helps sir.

     

    -----------------------------------------------------

    4/20/14 3:27:08.684 AM com.apple.SecurityServer[15]: Session 100438 created

    4/20/14 3:27:44.009 AM Locum[32299]: Connection with distnoted server was invalidated

    4/20/14 3:28:41.230 AM WindowServer[77]: Received display connect changed for display 0x42728c0

    4/20/14 3:28:41.265 AM WindowServer[77]: Received display connect changed for display 0x3f003d

    4/20/14 3:28:41.266 AM WindowServer[77]: Received display connect changed for display 0x3f003e

    4/20/14 3:28:41.266 AM WindowServer[77]: Received display connect changed for display 0x3f003f

    4/20/14 3:28:41.268 AM WindowServer[77]: CGXMuxAcknowledge: Posting glitchless acknowledge

    4/20/14 3:28:41.299 AM WindowServer[77]: Received display connect changed for display 0x42728c0

    4/20/14 3:28:41.461 AM WindowServer[77]: MPAccessSurfaceForDisplayDevice: Set up page flip mode on display 0x042728c0 device: 0x103697a10  isBackBuffered: 1 numComp: 3 numDisp: 3

    4/20/14 3:28:49.079 AM VLC[32302]: kIOPMAssertionTypePreventUserIdleSystemSleep

    4/20/14 3:28:49.968 AM VLC[32302]: kIOPMAssertionTypePreventUserIdleDisplaySleep

    4/20/14 3:29:43.076 AM Final Cut Pro[32312]: objc[32312]: Class CMIOGraphService is implemented in both /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO and /Applications/Final Cut Pro.app/Contents/Frameworks/CoreMediaLion/CoreMediaIO.framework/Versions/Curren t/CoreMediaIO. One of the two will be used. Which one is undefined.

    4/20/14 3:31:23.325 AM com.apple.launchd[1]: (com.apple.qtkittrustedmoviesservice[32294]) Could not terminate job: 3: No such process

    4/20/14 3:31:23.325 AM com.apple.launchd[1]: (com.apple.qtkittrustedmoviesservice[32294]) Using fallback option to terminate job...

     

    ---------------------------------------------

  • Linc Davis Level 10 Level 10 (164,050 points)

    Please disable automatic graphics switching and see whether there's any change.

     

    MacBook Pro and MacBook Pro with Retina display computers: How to set graphics performance

  • Fritz Lang Level 1 Level 1 (0 points)

    It is done, ill come back with an uppdate.

  • samberl Level 4 Level 4 (1,990 points)

    Just looking at your MacBookPro specifications, I suspect you are running out of RAM.

     

    Launch Activity Monitor and look at how much memory you are using.

     

    You can upgrade the RAM in your MBP to 16GB. MacOSX performs better with lots of RAM.

     

    Secondly, your hard drive will be a bottleneck. Given that you don't have high storage needs, look at upgrading to a a small SSD drive.

     

    Cheers,

     

    Sam

  • Fritz Lang Level 1 Level 1 (0 points)

    Seems to go slightly faster. However I am still suffering from the beach ball. (less often tho).

    However, the activity monitor diplays a red part of the circle that is called "Wired" it says it occupies 1.4GB momery. Curious to know what that means.

     

     

    And also. Ill look into uppgrading. By what you are saying, my computer is not very powerfull, and what I am seeing is just me pushing the computer to hard?

  • Linc Davis Level 10 Level 10 (164,050 points)

    1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.

    2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

    There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

    3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) on the advice of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.

    Here's a summary of what you need to do, if you choose to proceed:

    ☞ Copy a line of text in this window to the Clipboard.

    ☞ Paste into the window of another application.

    ☞ Wait for the test to run. It usually takes a few minutes.

    ☞ Paste the results, which will have been copied automatically, back into a reply on this page.

    The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

    4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

    5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

    6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

    Triple-click anywhere in the line of text below on this page to select it:

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    Copy the selected text to the Clipboard by pressing the key combination command-C.

    7. Launch the built-in Terminal application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.

    Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

    8. If you see an error message in the Terminal window such as "syntax error," enter

    exec bash

    and press return. Then paste the script again.

    9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.

    If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

    10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line

    [Process completed]

    to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.

    11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

    At or near the top of the results, there will be a line that begins with "System Version." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

    If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

    12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.

    Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.

    ________________________________

     
    Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.
  • samberl Level 4 Level 4 (1,990 points)

    The performance of your MacBookPro is likely being constrained by available RAM and HDD speed.

     

    Here is Apple support document to understand memory use.

     

    http://support.apple.com/kb/HT1342?viewlocale=en_US&locale=en_US

     

    If you are seeing a large number of Page Outs then you may benefit from more RAM. (Think of RAM as short term memory).

     

    Your MBP's performannce will also benefit from faster disk access with an upgrade to a SSD drive.

     

    Look here for a SSD for your MBP.

     

    http://eshop.macsales.com/shop/SSD/OWC/

     

    The 2.3GHz i7 processor determines the "power" of your computer. Unless you are editing HD or 4K video you will not be taxing the processor.