HT201363: About Apple ID security questions
Learn about About Apple ID security questions
Close
Q: I have forgotten the answers to the 2 security questions on my account. I cannot find a way of changing them without enterin ... I have forgotten the answers to the 2 security questions on my account. I cannot find a way of changing them without entering the correct answers. Any ideas? more
-
All replies
-
Helpful answers
-
Apr 19, 2014 4:36 PM in response to Still going strongby Niel,You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105160)