David Habercom
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Q: bluetooth getting jerky

Does anyone else have this problem: Bluetooth for the mouse and keyboard becomes jerky after a while. Move the mouse, and the pointer lags behind or doesn't move at all. The temporary fix is to disconnect the jerky device and then immediately reconnect. Eventually it gets jerky again after a week or so. I'm using OS X 10.9.2, and the problem may have started after the update. I'm not sure.

 

Thanks.

Mac Pro, OS X Mavericks (10.9.2)

Posted on Apr 19, 2014 4:45 PM

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David Habercom

Q: bluetooth getting jerky

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  • by Allen A,

    Allen A Allen A Apr 21, 2014 6:12 AM in response to David Habercom
    Community Specialists
    Apr 21, 2014 6:12 AM in response to David Habercom

    Hello David,

     

     

     

    I'd recommend the following from our Bluetooth Troubleshooting article:

    Mouse does not track as expected (jittery, jumpy, slow, fast).

    The Apple Wireless Mouse can be used on most smooth surfaces, however if tracking issues occur try these options:

    • Choose System Preferences from the Apple () menu, then choose Mouse from the View menu. Set the Tracking slider to adjust how fast the pointer moves as you move the mouse.
    • Try using a different surface to see if the tracking improves.
    • Turn the mouse over and inspect the sensor window. Use compressed air to gently clean the sensor window if dust or debris is present.
    • If multiple Bluetooth wireless devices are in use nearby, try turning them off one at a time to see if the issue improves. Bandwidth intensive devices could affect tracking.

    Troubleshooting wireless mouse and keyboard issues

    http://support.apple.com/kb/TS3048

     

     

     

    Cheers,

    Allen