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Where has the account balance gone?

No it is not next to my user name at the bottom of the featured page of iTunes, App Store or iBooks, yes I am signed in. Frustrating.

iPad 2, iOS 7.1

Posted on Apr 19, 2014 8:27 PM

Reply
3 replies

Apr 19, 2014 9:31 PM in response to HunterAus

Hi Hunter,


I'm not sure where else you can go to check it. Hate to do this, but you are probably going to want to contact iTunes Support:


iTunes Support WorldWide


I know what you mean, though. About a month ago, I could have sworn I had a balance left in my iTunes account. But - nothing there. I purchased another gift card for myself just to make sure the amount was showing - it did.


Then I went to my Purchase History and my emails, and discovered that I actually had depleted the previous amount.....kind of makes you crazy, though! 🙂


GB

Where has the account balance gone?

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