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The rescue email address is not correct. How do I change it?

I need to change my rescue email. How do I do it?

iPod classic, iOS 7.1

Posted on Apr 19, 2014 8:50 PM

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1 reply

Apr 20, 2014 1:35 AM in response to Doug Gagne

If you know the answers to your security questions then follow the steps half-way down the HT5312 page that you posted from :


  1. Navigate to appleid.apple.com using your web browser.
  2. Click "Manage your account"
  3. When prompted, sign in using your Apple ID and password.
  4. Click Password & Security
  5. You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
  6. After you've validated your identity by correctly answering your security questions, click Editto the right of your rescue email address.
  7. Once you've finished editing your rescue email address, click the Savebutton directly below the email field.


If you can't remember your answers and don't have access to your existing rescue email account then you will need to contact Support in your country to get the questions reset.


Contacting Apple about account security : http://support.apple.com/kb/HT5699

The rescue email address is not correct. How do I change it?

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