HT204448: About the OS X Mavericks v10.9.2 Update

Learn about About the OS X Mavericks v10.9.2 Update
Clock Kate
Level 1 (0 points)

Q: thanks a bunch Apple..why not give me the option to save the Mavericks installation file instead of automatically deleting it

I live out in the country and have slow broadband. The download took a few minutes short of 12 hours. I have 3 Macs to upgrade to Mavericks and read that I could copy the installation file to an external drive and use that to upgrade the others.

Before the first installation, I checked the Downloads folder for the file but couldn't see it. I though ok, I'll run the install and look for it afterwards. Still couldn't find it afterwards so have googled and found that the installation file is deleted automatically after the installation. Bloody brilliant. I now have another 12 hour download to run.

Posted on Apr 20, 2014 12:41 AM

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Clock Kate

Q: thanks a bunch Apple..why not give me the option to save the Mavericks installation file instead of automatically deleting it

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  • Helpful answers

  • by C F McBlob,

    C F McBlob C F McBlob Apr 20, 2014 12:43 AM in response to Clock Kate
    Level 4 (2,870 points)
    Apr 20, 2014 12:43 AM in response to Clock Kate

    It downloads to the Applications folder You can save it from there. I did.

  • by benwiggy,

    benwiggy benwiggy Apr 20, 2014 12:53 AM in response to Clock Kate
    Level 4 (1,430 points)
    Mac OS X
    Apr 20, 2014 12:53 AM in response to Clock Kate

    There are many webpages describing the process for making an installer disk for upgrading multiple computers.

    Storing the installer app on a separate volume will also stop it from deleting itself when run.

    Start the download before you go to bed.

  • by DougDoug,Helpful

    DougDoug DougDoug Apr 20, 2014 12:56 AM in response to Clock Kate
    Level 1 (44 points)
    Apr 20, 2014 12:56 AM in response to Clock Kate

    Couldn't agree more. My download also took hours. Fortunately, I was already aware that the download file would be automatically deleted, so had copied to another location before installation.

    A simple "do you want to keep/delete the installation file" would help others!

  • by Clock Kate,

    Clock Kate Clock Kate Apr 20, 2014 1:15 AM in response to benwiggy
    Level 1 (0 points)
    Apr 20, 2014 1:15 AM in response to benwiggy

    Hi Ben..yes, that's what I did last night..I'll start it again tonight. Now I know it doesn't go to the Downloads folder (as every other sodding download has ever gone to), I'll save it on an external drive

  • by tug!,

    tug! tug! Apr 20, 2014 1:50 AM in response to Clock Kate
    Level 3 (685 points)
    Apr 20, 2014 1:50 AM in response to Clock Kate

    yes you can save the icon, but be aware when you open it, it will just direct you to the long download process again.

  • by Barney-15E,

    Barney-15E Barney-15E Apr 20, 2014 6:05 AM in response to Clock Kate
    Level 9 (50,757 points)
    Mac OS X
    Apr 20, 2014 6:05 AM in response to Clock Kate

    Clock Kate wrote:

     

    Now I know it doesn't go to the Downloads folder (as every other sodding download has ever gone to)

    But, it does go to the Applications folder like every other Application installed from the App Store (sodding or not).

  • by Clock Kate,

    Clock Kate Clock Kate Apr 20, 2014 7:35 AM in response to Barney-15E
    Level 1 (0 points)
    Apr 20, 2014 7:35 AM in response to Barney-15E

    I've never downloaded anything from the app store - downloads by name and nature go in the download folder. If Apple want to put something somewhere else, the button should read 'download to the application folder', not just 'download'

  • by Barney-15E,

    Barney-15E Barney-15E Apr 20, 2014 1:34 PM in response to Clock Kate
    Level 9 (50,757 points)
    Mac OS X
    Apr 20, 2014 1:34 PM in response to Clock Kate

    Sorry, that's how the App Store has always worked. Despite what you want to think, that's now how it works now or has ever worked.

  • by Clock Kate,

    Clock Kate Clock Kate Apr 20, 2014 2:10 PM in response to Barney-15E
    Level 1 (0 points)
    Apr 20, 2014 2:10 PM in response to Barney-15E

    Well, now I know how it works - downloads don't necessarily go to the Download folder.

     

    My main complaint still stands...why not give us the option to save the installation file before it is deleted. Not user friendly.

    I'm done

  • by Barney-15E,

    Barney-15E Barney-15E Apr 20, 2014 2:17 PM in response to Clock Kate
    Level 9 (50,757 points)
    Mac OS X
    Apr 20, 2014 2:17 PM in response to Clock Kate

    Downloads from Safari go to the Downloads folder. The OS X Installer Application, as with all applications in the App store, get installed in the Applications folder.

  • by BobHarris,

    BobHarris BobHarris Apr 20, 2014 2:41 PM in response to Clock Kate
    Level 6 (19,650 points)
    Mac OS X
    Apr 20, 2014 2:41 PM in response to Clock Kate

    Why is not going to told, as Apple rarely explains decisions like this. But I would guess the the majority of its customers, especially the small SSD storage customers do not want the installer hanging around, and Apple does not like making the customer answer lots of questions. Also, it can be obtained again from the App Store, so from Apple's bandwidth rich environment it is a small risk to need to redownload.

     

    Granted not everyone has lots of inexpensive bandwidth, but the model the use works for most customers.

  • by Lanny,

    Lanny Lanny Apr 20, 2014 2:48 PM in response to Clock Kate
    Level 6 (8,041 points)
    Desktops
    Apr 20, 2014 2:48 PM in response to Clock Kate

    There have been plenty of posts in the past on how to retain a copy of the installer. Quit the installer before running it. Make a copy of it to a location other than in the Applications folder, it doesn't have to be an external drive or a USB dongle. For example, I keep copies of the installers for Lion, Mountain Lion, and Mavericks in a folder on my Desktop.

  • by benwiggy,

    benwiggy benwiggy Apr 21, 2014 3:33 AM in response to Clock Kate
    Level 4 (1,430 points)
    Mac OS X
    Apr 21, 2014 3:33 AM in response to Clock Kate

    Clock Kate wrote:

     

    My main complaint still stands...why not give us the option to save the installation file before it is deleted. Not user friendly.

    If Apple were to bring up a dialog explaining all the consequences of running the installer and asking for your confirmation of each one, that would be frustrating and confusing. Most people have one Mac, they install the OS and it is not needed again. It just takes up space. If you want to create an installer disk, there are instructions for doing so.

     

    Congratulations. You have learnt how the installer works through your own experience!  All it cost you was your time. Not all experience is so easily gained.