iPhoto has started freezing when trying to import photos from an iPhone. The device is recognised but just get "loading . . . " message with no photos appearing. Has anyone else seen this?
Aperture 3, Mac OS X (10.6.7), New Mac user
There are 9 different versions of iPhoto and they run on 9 different versions of the Operating System. The tricks and tips for dealing with issues vary depending on the version of iPhoto and the version of the OS. So to get help you need to give as much information as you can. Include things like:
- What version of iPhoto.
- What version of the Operating System.
- Details. As full a description of the problem as you can. For example, if you have a problem with exporting, then explain by describing how you are trying to export, and so on.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?
Anything else you can think of that might help someone understand the problem you have.
Thanks, Terence.
iPhoto = 9.4.3
OS = 10.8.5
When iPhone is plugged in & iPhoto starts normally. The iPhone is correctly shown in the viewing pane and sidebar. "Import Selected" and "Import x Photos" buttons are both dimmed out. There are no new photos showing in the browser (there should be) and the word "Loading . . . " is showing, but nothing is loading.
This has been going on for about three weeks and I have a suspicion it started after installing Mavericks, which was done about the time of the last photo import, but can't be sure as its my wife's MacBook Pro that's having hte problem (I don't use iPhoto on my iMac).
I've tried using different cables to import and checked through the settings on both iPhone and iPhoto but there's nothing obvious (to me, anyway!). I don;t think there's anything particulalry unusual about hte set up, but again, its not my machine.
Can you access the images with Image Capture (in the Applications Folder)?
No. Image Capture is displaying the device but no photos.
Issue seems to be on my wife's iPhone as I've plugged my iPhone into her computer and iPhoto is working correctly, displaying the photos on my iPhone
Launch iTunes with the Phone connected. It will ask you to trust the computer. Do.
Done
OK - now I can see all the new photos in iPhoto. What happened?
One of the recent updates to iOS requires that you overtly trust the Mac you're plugged in to, that's all.
Thanks, Terence - I'm back in business.
iPhoto freezing when trying to import photos from iPhone
