HT201317: My Photo Stream FAQ

Learn about My Photo Stream FAQ
Mohamadfbi
Level 1 (0 points)

Q: ipad camera roll not link with photostream

I am using iphone and ipad. My queries, why photos taken using my iphone 5s automatically stored in photostream and camera roll, means, all the photos taken using my iphone can be viewed in my ipad. But, photos taken using my ipad were just stored in camera roll and not link with photostream. I checked all the setting and my icloud is activated in both devices. Any suggestion guys how to solve this? Thanks ☺️

iPad, iOS 7.1

Posted on Apr 20, 2014 2:25 AM

by Allen A,Solvedanswer
Allen A Allen A
Community Specialists
A:

Hello Mohamadfbi,

 

 

 

The article below provides a number of items to check in order to get your Photo Stream working.

  • From the Home screen, tap Settings > Wi-Fi. Make sure that Wi-Fi is turned on and your device is connected to a wireless network. If necessary, troubleshoot your Internet connection on your iOS device.
  • From your Home screen, tap Settings > iCloud > Photos (Photo Stream on a device using iOS 6) and make sure that My Photo Stream is turned on.
  • Ensure that the Camera app is closed on the device that took the photo. Photos will not upload from an iOS device to My Photo Stream until the Camera app is closed.
  • Ensure that your iOS device has not fallen below 20% battery power. To preserve battery life, Photo Stream downloading and uploading are disabled when the battery reaches this threshold. Downloading and uploading will resume once you charge your device and the battery charge is greater than 20%.

iCloud: My Photo Stream troubleshooting

http://support.apple.com/kb/TS3989

 

 

 

Cheers,

Allen

Posted on Apr 22, 2014 6:54 AM

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Mohamadfbi

Q: ipad camera roll not link with photostream

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  • by Allen A,Solvedanswer

    Allen A Allen A Apr 22, 2014 6:54 AM in response to Mohamadfbi
    Community Specialists
    Apr 22, 2014 6:54 AM in response to Mohamadfbi

    Hello Mohamadfbi,

     

     

     

    The article below provides a number of items to check in order to get your Photo Stream working.

    • From the Home screen, tap Settings > Wi-Fi. Make sure that Wi-Fi is turned on and your device is connected to a wireless network. If necessary, troubleshoot your Internet connection on your iOS device.
    • From your Home screen, tap Settings > iCloud > Photos (Photo Stream on a device using iOS 6) and make sure that My Photo Stream is turned on.
    • Ensure that the Camera app is closed on the device that took the photo. Photos will not upload from an iOS device to My Photo Stream until the Camera app is closed.
    • Ensure that your iOS device has not fallen below 20% battery power. To preserve battery life, Photo Stream downloading and uploading are disabled when the battery reaches this threshold. Downloading and uploading will resume once you charge your device and the battery charge is greater than 20%.

    iCloud: My Photo Stream troubleshooting

    http://support.apple.com/kb/TS3989

     

     

     

    Cheers,

    Allen

  • by Mohamadfbi,

    Mohamadfbi Mohamadfbi Apr 22, 2014 7:12 AM in response to Allen A
    Level 1 (0 points)
    Apr 22, 2014 7:12 AM in response to Allen A

    Hello Allen,

     

    Thank you so much for you help. I have done before this for point no 1 and 3, but nothing happen. Will tru point no 2.

     

    Thanks again.