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hi need help with my iTunes when i sync my phone it says cannot sync error -50??

hi need help with my iTunes when i sync my phone it says cannot sync error -50??

iPhone 5

Posted on Apr 20, 2014 2:53 AM

Reply
1 reply

Apr 22, 2014 11:11 AM in response to martinqaqish

Hello, martinqaqish.


Thank you for visiting Apple Support Communities.


Try forcing all applications to close in multitasking and power cycle the device. Once this is done test syncing your device.


iOS: Force an app to close

http://support.apple.com/kb/ht5137


iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

http://support.apple.com/kb/ht1430


If the issue persists, try the steps in the article below.


"Error -50," "-5000," "8003," "8008," or "-42023"

These alerts occur due to timeouts or conflicts trying to write a file during download.

If you encounter this issue while accessing iTunes Store:

See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store

If you encounter this issue while while downloading something from the iTunes Store:

Delete your iTunes Downloads folder, located in:

Mac OS X:
 ~/Music/iTunes/iTunes Media/Downloads Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.

Windows Vista:
 \Users\username\Music\iTunes\iTunes Media\Downloads\

Windows 7:
 \Users\username\My Music\iTunes\iTunes Media\Downloads\

Windows XP:
 \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\

After locating your iTunes Downloads folder:

  1. Quit iTunes.
  2. Delete the Downloads folder on your computer.
  3. Open iTunes.
  4. Choose Store > Check for Available Downloads.
  5. Enter your account name and password.

If you encounter this issue while while downloading Digital Copies using Windows:



iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/ts3297


Cheers,


Jason H.

hi need help with my iTunes when i sync my phone it says cannot sync error -50??

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