Apollo10
Level 1 (0 points)

Q: music cuts off on three tracks about 30 seconds in and skips to the next. how do i fix it?

I downloaded an album and the music cuts off on three of the tracks about 30 seconds in and skips to the next. can i fix it, if so how??, i would really like these tracks for when im running and its driving me nuts

Windows 8

Posted on Apr 20, 2014 7:50 AM

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Apollo10

Q: music cuts off on three tracks about 30 seconds in and skips to the next. how do i fix it?

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  • by matt00,

    matt00 Apr 22, 2014 9:58 AM in response to Apollo10
    Level 5 (4,015 points)
    Apr 22, 2014 9:58 AM in response to Apollo10

    Hey Apollo10,

     

     

    That definitely sounds frustrating. If the songs are not playing fully in iTunes, they may need to be redownloaded. After you have redownloaded the songs, they should play fully and you can enjoy them when you go running. If not, please let me know.

     

    Songs in iTunes may not play back completely

    http://support.apple.com/kb/TS4357

     

    Symptoms

     

    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.

     

    Resolution

     

    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:

     

    1. Delete the purchased song that is exhibiting the problem from your iTunes library.

    2. Click on the Purchased link in the iTunes Store to view your previously purchased music.

    3. Download your previously purchased song from this list.

     

    Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country

     

    Thanks,

     

    Matt M.