Dropped my phone in toilet, now the charger won't fit in the charger port...

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Level 1

18 points

Dropped my phone in toilet, now the charger won't fit in the charger port...

I dropped my phone in the toilet yesterday, turned it off and put it in a bag of rice.

Today I turn it on, and there are multiple vertical lines on it and i can still use it, however I can't charger it because the charger port seems to have expanded so the hole is too small now for the charger part that plugs in..... Has anyone experienced this? I want to back up my phone before it dies and before I go get a new one.... Or can the phone store back up my phone another way?

iPad 2

Posted on Apr 20, 2014 10:27 AM

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Answer 1

irisheedy Author

Level 1

18 points

Dec 22, 2014 3:58 PM in response to irisheedy

Silly me, I never closed this, but the issue was that a piece of rice got stuck in the charger port, and I had to get it out. Either way the phone went bad after all this anyways and I had to get a new one.

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Answer 2

irisheedy Author

Level 1

18 points

Dec 22, 2014 4:36 PM in response to TJBUSMC1973

I was actually able to get a replacement through my service provider, because I had insurance for it. So even though i dropped it in the water and it was my fault, the insurance now replaces it for those reasons.

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Answer 3

Dec 22, 2014 4:27 PM in response to irisheedy

Did you have to buy a whole new one or were you able to get an out-of-warranty replacement from Apple as Allan suggested? In other words, did you have to pay full price or did you pay just the lower out-of-warranty fee?

If you bought a new one, did you get the AppleCare+? If you're within the first 60 days, you can still get it by going to an Apple Store or calling Apple at 1-800-MYAPPLE. With AppleCare+, the fee to replace a damaged device is usually only $79, compared to as much as $329 for an iPhone 6 Plus.

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