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itunes work but itunes store wont open

itunes store gives a trouble sign

Windows 7

Posted on Apr 20, 2014 11:46 AM

Reply
1 reply

Apr 22, 2014 7:41 AM in response to jungle1jim

Hello jungle1jim,


I found a few articles that might help with the issue you are experiencing with the iTunes Store.


If you are getting a white screen when accessing the iTunes Store, I recommend reviewing this article:

Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/kb/TS4123


If you are still not able to access the store or are getting a different error than just a white screen, I recommend the following articles:


Can't connect to the iTunes Store

http://support.apple.com/kb/TS1368


iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297


Thank you for using Apple Support Communities.


Best,

Sheila M.

itunes work but itunes store wont open

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