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Why can't I use my iphone 5 as an external hard drive?

When I plug in my iPhone 5 into my PC, I should be able to see a new external drive connect. I can do that with my older iphone 4/4s...but not with my iphone 5. Why? Is that feature gone???


I'm just trying to backup my photo's and videos onto my own hard drive...now I can't. *****!

Posted on Apr 20, 2014 11:22 AM

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8 replies

Jul 18, 2017 12:28 AM in response to rortiz77

Ya know, you may have gotten your answer by now, but I'd like to say a word for civility and against arrogance. I just read this thread and see that some folks think that we're all technologically savvy and know all the terminology that will make us sound like tech support. The reason we come to these forums, however, is that we most certainly are not of that ilk; otherwise, we wouldn't need these forums. We may need to ask more than once; we may need clarification. We may need terms explained. I have learned a lot about computers from kind, patient people who have been extremely generous with their time--I even learned HTML and began making and managing simple website for others, all by communicating one e-mail at a time with a small town newspaper editor whom I never met. Most recently, for example, I needed to ask what seemed like a very simple question about a mobile app, and not one person on that forum had an unkind word to say. They were patient. I learned about the app, about compatible file formats, and most importantly, I learned again that not everyone trolling these forums is as unkind as some of the others, whose comments I've seen on this one (I just learned the modern use of the term "trolling" about a month ago from a 78-year-old philosophy professor... and I'm 67).

Apr 20, 2014 11:57 AM in response to rortiz77

rortiz77 wrote:


When I plug in my iPhone 5 into my PC, I should be able to see a new external drive connect. I can do that with my older iphone 4/4s...but not with my iphone 5. Why? Is that feature gone???


Appearing as an external hard drive was never a feature of any iPhone model or iOS version. The only way your older phones could do this is if they are jailbroken.


I'm just trying to backup my photo's and videos onto my own hard drive...now I can't. *****!


That's easily done as descibed here:


iOS: Importing personal photos and videos from iOS devices to your computer


If you have a problem inporting photos/videos, see this:


iOS: Unable to import photos to computer

Apr 20, 2014 1:39 PM in response to modular747

@modular747, sorry...but you're wrong. My current iPhone 4 is not, nor ever was jailbroke, and I when I plug it into my PC via USB, it shows us as an external drive. My other phone, iPhone 5, on the other hand does not.


Also, when I say PC, I mean a Windows 7 OS on non-apple hardware.


And, your links describe what it does for my iphone 4...but not iphone 5

Windows 7: Choose Start > Computer. Right-click on the logo of the device under Portable Devices

Why can't I use my iphone 5 as an external hard drive?

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