-
All replies
-
Helpful answers
-
Apr 22, 2014 8:53 AM in response to razmee209by Amitsen0466,I see that quite a few people are having this problem and I see on this fourm that Apple supposedly is working on it. So was wondering...
-
Apr 22, 2014 10:05 AM in response to Valerian Crastoby nickhell,If thats true i ´ll never ever buy an idevice again. I jailbreak not to pirate but to make the device actually useful and mine and install what i want. Sometimes I just down want to update because i already have more functionality on my current version and because i dont want to be reading JB news all the time to know when to update.
Really ****** off.
In my case:
Facetime fails from ios 7.x ipad, and ios 6.x iphone to 2 macbooks with snow leopard and lion (all updates). Also between those two laptops and an imac with Mavericks. (all updates)
Apple my family depends on FT to see their grandson. Skype is a piece of xxxx since MS bought it.
-
Apr 23, 2014 9:47 AM in response to Valerian Crastoby Bessadina,For EUROEAN customers only, here is the e-mail address where to send the complaint for this FaceTime failure, I already did! & the more the better:
and also here is their EUROPEAN Customer Care centre postal address:
Apple Customer Care HOLLYHILL Industrial Estate, HOLLYHILL, CORK, Republic of Ireland.
Let's get moving, so there is no more the excuse -- oh but I didn't know ….
-
Apr 23, 2014 1:27 PM in response to razmee209by amwlady,YES, I have contacted Apple. Facetime does not work on any of our UPDATED macbooks, iphones, ipds, desktops. We updated before facetime went down and it worked fine. I spoke to several people today and they will not acknowledge that it is an APPLE problem and keep saying it is a device problem. It is NOT a device or update problem, it is an APPLE problem. I'm so disappointed in them.
-
Apr 23, 2014 3:10 PM in response to Valerian Crastoby TotaJee,I emailed my issue to the following email contactus.pt@euro.apple.com
They acknowledge a response but it was not in English. My FaceTime has consistently not worked since Sunday 20th April.
-
-
May 2, 2014 1:56 AM in response to Valerian Crastoby iSpend,These hobos should just implement Wifi-Calling on all Apple devices instead forcing us to use FaceTime.
-
May 28, 2014 7:05 PM in response to Valerian Crastoby jonhub,Well done apple... Facetime down for months (REALLY!). I thought this was a large company that cared about fixing problems as soon as possible. Ohh look galaxy s4 video chat is working ill just use android instead bye!
-
May 29, 2014 8:29 AM in response to jonhubby razmee209,jonhub wrote:
Well done apple... Facetime down for months (REALLY!). I thought this was a large company that cared about fixing problems as soon as possible. Ohh look galaxy s4 video chat is working ill just use android instead bye!
Nobody in this user to user technical forum cares if you switch to a non iphone.