can't get my iphone 4s ios7 out of recovery mode (even by using force restart)

Question

can't get my iphone 4s ios7 out of recovery mode (even by using force restart)

i wanted to remove jailbreak , so i was trying to restore my iphone , i got error 3014 , so i thought putting it in recovery mode would help , but it didn't , it made it worse ,now i only get (connect to itunes ) screen, and i cant get out of there , the phone still can be turned of and on again , but all i can reach is that screen , i tried to force restart it using redsn0w and some other apps , but still get stuck there .. any help please ? i've been trying for more than 5 houres straight .

iPhone 4S, iOS 7, jailbroken

Posted on Apr 20, 2014 12:14 PM

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Answer 1

Best reply

pedro d

Community Specialist

Apr 22, 2014 2:08 PM in response to Faisal Al-Nabolsi

Hello there, Faisal.

The following Knowledge Base article offers information to resolve your particular error message:

Resolve specific iTunes update and restore errors

http://support.apple.com/kb/ts3694

Particularly:

Resolve communication issues

Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."

Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.

Thanks for reaching out to Apple Support Communities.

Cheers,

Pedro.

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