My ipad screen has gone black but I can still touch the screen and unlock it and do things. I don't know what's wrong can someone help

My ipad screen has gone black and I don't know what to do the screen still works and I can still unlock it and I can still type. But I don't know what to do can anyone help me it will be much appreciated

Posted on Apr 20, 2014 12:11 PM

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4 replies

Apr 20, 2014 12:36 PM in response to EVERLAST2020

If the reset doesn't do it then it's possible that the backlight or another part of your screen has broken. Unfortunately it's not really user servicible. I'd make an appointment at your local apple store and have them check it out. If your device is still under warranty and they don't determine that the damage was the result of 'abuse or neglect' (their words) then it could be a free replacement.


I'd just do a backup before you take it in, just in case.

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My ipad screen has gone black but I can still touch the screen and unlock it and do things. I don't know what's wrong can someone help

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