Hi
I have the same problem sync'ing worked perfectly until I upgraded my iPhone 4 from iOS 6.xx to iOS 7.xx. Which also forced an update of iTunes to from version 10 to 11.
Since then I first started noticing duplicate contacts in my iPhone and missing contacts in Outlook 2010.
I have iTunes 11.4.0.18. Versions of iTunes after this do not support the left hand side explorer bar so you can see your play lists. However I did try going to the latest version of iTunes that supports my iPhone 4. After a couple of months I noticed the problem was still getting worse.
Now I have about 50% of my contacts are missing in Outlook and every contact duplicated 5 or 6 times in my iPhone..
I also noticed some contact in my iPhone had the notes section, address or phone number or all there details except the name erased.
I do not think this problem is associated with Facebook as I never use Facebook. No applications have access to my contact calendar or photos etc.
I am not using or Sync'ing iCloud the storage is to small and expensive.
I also my Outlook does not connect to Exchange server so outlook just uses PST file.
Now I regular backup my Outlook PST file so I have copy's of my missing contacts.
Manual Solution:
Step 1 Going through my hundreds of contacts in the iPhone and check each one to see which has the most complete contact details and deleting the others 5/6 duplicates for each of the hundreds of contact will be a nightmare.
Step 2 Going through Outlook my contacts and various backups and manually copying back in the missing contacts and ensuring I have copied in the contact the most complete and up to date information. New backup may have more up to date notes, phone numbers and address. But some of the details a missing from more recent backups do have to check each contact manually on multiple backup files.
I do not want to waste a couple of weekends doing the above if the problem just continues.
Automatic Solution Please
Is there a way to reconcile my Outlook contacts in the PST files to create a new master Contacts list showing only one contact merged with the most completed details and most up to date notes.
Real Solution Please
Is there a solution to the Sync'ing sometimes deleting contacts in Outlook or the details contained with in the contact record from outlook and the iPhone and also stop duplicate records being created in the iPhone.
I have always found Apple support to be very disappointing/non existent. But the community support always to be impressive.
So maybe someone has a solutions or Apple will surprised me.
I have been sync'ing my PDA with Outlook 97 to 2010 for about 15 years. First with PalmPilot and then with Windows Phone before iPhone came out. I never had any problems until iOS 7 and iTunes 11 in the past two years. So the problem is not with Windows or Outlook or Exchange. The problem is with iTunes Sync or iOS Sync feature.
Please anyone.
iOS 7 looks uglier, harder to read with every thing in shades of grey than iOS 6. It's also slower and never works. Apple please provide a down grade to iOS 6 if you can not get iOS 7 to work and you are not providing upgrades to the newest version.
The only thing I have good to say about apple is the iPhone 4 was made strong and it has never broken. Unlike newer apple products.
When my iPhone 4 dies I am going to think seriously about getting a Android or Windows phone. Both are uglier and hard t use then iOS 6, but at least my syncing will work. iPhone is my only bit of Apple hardware and the Sync it has been a nightmare in the past two years.