Help! Ipod nano, itunes doen't recognize it!
My computer neither iTunes recognizes my ipod, the computer makes a sound when I put in on USB but when I enter iTunes the ipod doesn't appear. Help me please.
iPod nano, Windows 7
User profile for user:
sterling r
User level:
Community Specialist
Hello natymch,
It sound slike your computer is seeing your iPod connect, but iTunes does not. I would use the troubleshooting in this article about that very issue named:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
Here is step 1 to get you started, and there are additional steps if you need them in the article:
1. Try the iPod troubleshooting assistant:
If you haven't already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below.
Thank you for using Apple Support Communities.
All the very best,
Sterling