Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Need Help

My wife uses a WYSE terminal here at home, It connects her to work through my Linksys router WRT54G, when I installed my airport extreem, all the apple products in the house worked well, expect she can not connect to work, which is not good, any suggestons would be helpfull, for now my apple router sits in the closet in a box.

Posted on Apr 20, 2014 4:50 PM

Reply
Question marked as Best reply

Posted on Apr 20, 2014 6:43 PM

What method does the WYSE terminal use to remote connect to her work?


It may be Citrix or it could be remote desktop, or it could be vpn.


You need to find out what ports are required to be open from the IT support at her work place.


Then you need to setup port forwarding (mapping in applespeak) to allow those ports to connect.


See Tesserax doco on port mapping.


https://discussions.apple.com/community/wireless/airport?view=documents


There is one for v5 utility and another for v6.

5 replies
Question marked as Best reply

Apr 20, 2014 6:43 PM in response to boagey1

What method does the WYSE terminal use to remote connect to her work?


It may be Citrix or it could be remote desktop, or it could be vpn.


You need to find out what ports are required to be open from the IT support at her work place.


Then you need to setup port forwarding (mapping in applespeak) to allow those ports to connect.


See Tesserax doco on port mapping.


https://discussions.apple.com/community/wireless/airport?view=documents


There is one for v5 utility and another for v6.

Need Help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.