Q: cannot connect to itunes store since support ended for windows xp

Hey mels2angels,

Thanks for using Apple Support Communities.

If you are not able to connect to iTunes Store take a look at the windows part of this article.

Can't connect to the iTunes Store

http://support.apple.com/kb/ts1368

• Update iTunes to the latest version.
• If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
• Try the steps to troubleshoot iTunes Store connectivity in Windows.
• As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
• Try disabling any proxies built-in to Windows. You should avoid proxies because they can cause issues.
• If you're receiving a specific error message, follow these steps.
• If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.

Have a nice day,

Mario