Rissey

Q: How do u reset my restore backup password?

How do u reset my restore backup password?

Posted on Apr 20, 2014 10:00 PM

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Q: How do u reset my restore backup password?

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  • by mario49,

    mario49 mario49 Apr 23, 2014 1:41 PM in response to Rissey
    Community Specialists
    Apr 23, 2014 1:41 PM in response to Rissey

    Hello Rissey,

     

    Thanks for using Apple Support Communities.

    The encrypted backup password stays unless you want to restore the device as new.

     

    iOS: Troubleshooting encrypted backups

    http://support.apple.com/kb/TS5162

     

    You need the backup password to disable backup encryption or to restore from an encrypted backup.

     

    You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:

    • Leaving the password field blank
    • Your Apple ID password
    • Your computer account password, if you have one
    • Email passwords you may have used
    • Your Wi-Fi network password
    • Website passwords you may have used
    • A password for hard-disk encryption software, if you use it

     

    iTunes: About iOS backups

    http://support.apple.com/kb/HT4946

     

    If you can't remember the password and want to start again, you must perform a full software restore and chooseset up as a new device when iTunes prompts you to select the backup from which to restore.

     

    Have a nice day,

    Mario