HT200197: Get help with audio, video, or power on Apple TV
Learn about Get help with audio, video, or power on Apple TVQ: the colour on my apple tv is not right. itsshowing every thing in a grean and purple colour. i have restarted apple tv and changed ... the colour on my apple tv is not right. itsshowing every thing in a grean and purple colour. i have restarted apple tv and changed the hdmi cable but the problem stiil persists more
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Helpful answers
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Apr 21, 2014 3:49 AM in response to apneailby Winston Churchill,Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
- Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
- Connect the micro USB cable to the Apple TV and to your computer.
- Reconnect the power cable (only for Apple TV 3)
- Open iTunes.
- Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)
If this doesn't help, try it on another TV, if the problem persists you possibly have a failed unit.