Apple TV can't find network which is very present and strong

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Hello,

Can you access You Tube from the Apple TV? If you can then I would say you do not have a network issue.

There appears to be a worldwide problem with Aple TV's accessing iTune Store. Refer to https://discussions.apple.com/thread/6099057?start=0&tstart=0 for more details.

I hope you only have the same problem as the rest of us and nothing more serious.

There appears to be a worldwide problem with Aple TV's accessing iTune Store. Refer tohttps://discussions.apple.com/thread/6099057?start=0&tstart=0 for more details

That's the Apple TV 1.

Hello Sir Winston,

With the greated respect, the thread I directed freezerbeef to was started by a ATV 3 user (IrvBd) plus with all this chaos that ATV users are having I though my suggestion was a good one. And I also note that freezerbeef did not state which model s/he is using.

Also HT3180 appears to be a ATV 1 support page.

Must add there is lots of unhappy ATV users out there this weekend!

I hope you can get Apple sorted on this one, there seems to be much hysteria re. ATV, disgruntled users worried that they are about to be shut out.

I am sure that is not going to happen yet.

PS. Apologies for my typo. in original reply.

The OP doesn't appear to have an Apple TV 1 to me, but about that I could be mistaken. There is no worldwide issue with the later version, if that was the case mine wouldn't work. The Apple TV issue relates to the iTunes Store rather than the network.

Nothing like going off on a tangent.

Correct on the iTunes Store rather than network. I was hoping to see if the OP could access You Tube to see if network was working.

I'm old fashioned and look for the simple answers. I remember the urban myth about the phone support guy who spent a long time with a user who could not get the computer to work, only to find that the user had no power at the time.

I notice the OP has been a little quiet, may be s/he is ok now their internet connection is working, and the email got sent.

I'd keep quiet about your ATV working if I were you, although I suspect that you may lose your connection if you were to reboot, but anyway that is only my theory.

I Updated one of my Apple TVs an hour (effective reboot) ago and had no issues, the iTunes Store issue only affects the Apple TV 1, anyone with issues on later models is experiencing a different problem. I believe the OP's issue is their network or maybe a failed wifi chip, there were a small batch of Apple TV's that had a problem with the chip.