jcfreitas

Q: How to print from Mavericks to an old Xerox M24 Workcentre?

Dear All,

 

We have a Xerox Workcentre M24 printer-fax-scanner at our office.

 

Unfortunately Xerox stopped supporting this printer for Mac OS X from version 10.3 when they still provided a beta driver. This is particularly unfortunate since we are still under contract with Xerox - so we must keep the equipment even if they do not provide updated drivers for it :-(

 

Although Xerox states that the M24 is not compatible with recent Mac OS X I myself am so far perfectly able to print from my computer running Mavericks. I suppose this happens because I already had the drivers installed and working back in Leopard and then upgraded to Snow Leopard, Mountain Lioin and finally to Mavericks allways keeping the abillity to print to it.

 

Why am I bothering you since I can print? Because no one else at my office can!  Newer Macs and even older that did not previously installed the drivers cannot print since  there are no driver installers at all.

 

Xerox does provide a Global printer driver with limited functionallities but not for Mac, only Windows! :-(

 

Apple does provide a Mavericks printer drivers package but the Xerox M24 is not included.

 

Does anyone have a suggestion?

 

Left without options so far I was wondering if it would be accpetable to copy one or more printer/system folders from my computer and bluntly paste them onto my colleagues Macs. If you think this won't create havoc on their system, and that it actually might work can you help me directing me to which folder(s) to copy?

 

 

Much obliged,

 

-- joão

MacBook Pro, OS X Mavericks (10.9.2), 15"2010 CPU 2.66 i7 8Gb, Intel+nVid

Posted on Apr 21, 2014 8:21 AM

Close

Q: How to print from Mavericks to an old Xerox M24 Workcentre?

  • All replies
  • Helpful answers

  • by greg sahli,Helpful

    greg sahli greg sahli Apr 21, 2014 2:11 PM in response to jcfreitas
    Level 7 (25,395 points)
    Apr 21, 2014 2:11 PM in response to jcfreitas

    You aren't without options!

    I don't recommend copying files.

    From the specs from Xerox:

     

    PDLs: PCL6 and PCL5e emulations, optional Adobe® PostScript® 3™

     

    So, first question is do you have the postscript option installed?

    If not, no problem - this printer emulates an HP laserjet with the Page Description Language "PCL."

     

    You should try this:

    1) in Print & Scan prefs click " + " (add), and select IP printer > HP Jetdirect/socket protocol.

    2) Enter the printer's IP address.

    3) For driver, select "Generic PCL"

     

    Now, this will only print black & white, but is a good test to see if it works with your Mac.

     

    Report your success.

  • by jcfreitas,

    jcfreitas jcfreitas May 12, 2014 10:29 AM in response to greg sahli
    Level 1 (1 points)
    May 12, 2014 10:29 AM in response to greg sahli

    Hi Greg,

     

    Thanks for your input.

     

    I tried to follow your instructions and I was not able to select a different generica driver - I had to stick woth the Generic Postscript Driver (my Xerox has a PS module).

     

    However when I try to print it does not work. The job is sent to the printer (I see it on the job list) but it does not result on a printed page and eventually it will exit the spooler list with a 0 pages printed info.

     

    Any additional thoughts?

     

    Much obliged,

     

    -- joão

  • by greg sahli,Helpful

    greg sahli greg sahli May 12, 2014 2:06 PM in response to jcfreitas
    Level 7 (25,395 points)
    May 12, 2014 2:06 PM in response to jcfreitas

    I tried to follow your instructions and I was not able to select a different generica driver - I had to stick woth the Generic Postscript Driver (my Xerox has a PS module).

     

    This sounds like you didn't click "IP printer, then select HP Jetdirect protocol." Generic PCL is always available for that setup choice. Try again.

     

    If it still doesn't work, try IP printer > LPD protocol, and be sure to add the correct queue name for the printer. I think that will be RAW or PASSTHRU or ps (you need to be using the generic postscript driver for this last option). I don't have that printer, so I don't know the correct LPD queue name more specifically than these generic Xerox ones from the web.

  • by Cycle11111,

    Cycle11111 Cycle11111 May 21, 2015 9:15 AM in response to greg sahli
    Level 1 (0 points)
    May 21, 2015 9:15 AM in response to greg sahli

    The HP Jetdirect and Generic PCL worked on the macs in our office - thanks