Naveen0007
Level 1 (0 points)

Q: music not playing properly

Hi

i recently formatted my iphone4 and i added just 14 songs in my phone ,,,, the problem is certain tracks plays for just about 20-30 seconds and changes to next 

and same happen with itunes that when i play that list on my laptop it changes to next and when i manually check the track and click and forward it works fine

 

also

ive Iphone4 16 gb version  7.1 now my fone is super slow, it has free memory of about 10.5 gb

iPhone 4, iOS 7.1

Posted on Apr 21, 2014 8:56 AM

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Naveen0007

Q: music not playing properly

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  • by matt00,

    matt00 Apr 23, 2014 11:01 AM in response to Naveen0007
    Level 5 (4,015 points)
    Apr 23, 2014 11:01 AM in response to Naveen0007

    Hey Naveen0007,

     

     

    Thanks for the question. It sounds like your issue of the songs not playing back full happens in iTunes on your computer as well. If that is the case, the songs may need to be re-downloaded from the iTunes Store (or re-imported from CD’s/external music source):

     

    Songs in iTunes may not play back completely

    http://support.apple.com/kb/TS4357

     

    Symptoms

     

    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.

     

    Resolution

     

    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:

     

    1. Delete the purchased song that is exhibiting the problem from your iTunes library.

    2. Click on the Purchased link in the iTunes Store to view your previously purchased music.

    3. Download your previously purchased song from this list.

     

    Note: iTunes in the Cloud, which allows you to download previously purchased songs from the iTunes Store, is not available in every country. Learn if iTunes in the Cloud is offered in your country

     

    As for the performance issues with your iPhone 4, you can follow the steps in this resource:

     

    iOS: Not responding or does not turn on

    http://support.apple.com/kb/TS3281

     

     

    Thanks,

     

    Matt M.