HT201363: About Apple ID security questions

Learn about About Apple ID security questions
kblanza
Level 1 (0 points)

Q: I forgot my Rescue email address.

Now I'm unable to reset my Security Q&A. It's my alternate email.

Posted on Apr 21, 2014 9:43 AM

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kblanza

Q: I forgot my Rescue email address.

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  • by Niel,

    Niel Niel Apr 21, 2014 10:51 AM in response to kblanza
    Level 10 (314,599 points)
    Mac OS X
    Apr 21, 2014 10:51 AM in response to kblanza

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

     

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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