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MacBookPro 17" mid 2010 will not start, green light on power plug OK

I pushed the on button and the computer would not start. No sounds and no lights. My power cord showed the green light so I unplugged it and plugged it back in and tried to start the computer up again, did this several times. Finally the green light changed to orange/red and when I pused the on button it came on. When I shut it down it has 99% power showing. Next morning when I pushed the power button the same thing happened except I still can not get it started. 2 days later. I spoke with an Authorized Apple Service Provider this morning who walked me through taking the back off, unplugging the battery waiting 20 plus seconds plugging it back in, putting the back on and trying to start it. It did not start up? Before I have to ship this off can anyone help me with what I am dealing with?

MacBook Pro, Mac OS X (10.6.8)

Posted on Apr 21, 2014 11:44 AM

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1 reply

Apr 23, 2014 10:35 AM in response to MacBookProUserette

Hello MacBookProUserette,


I would be concerned too if my MacBook Pro would not power on. I recommend following the steps in this article when experiencing an issue like this. I recommend reviewing the full article, but I think steps 2 and 5 are particularly useful in the situation you described:


Troubleshooting: My computer won't turn on

http://support.apple.com/kb/TS1367


Thank you for using Apple Support Communities.


Best,

Sheila M.

MacBookPro 17" mid 2010 will not start, green light on power plug OK

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