PSmallenbroek
Level 1 (0 points)

Q: Help please, my macbook pro suddently started running slowly.

Hello,
Could someone help me please? since last week my macbook suddently started to run really slowly.

It looks like the RAM is constantly in use. no free RAM. I allready did a pRAM reset.

It's almost impossible to use safari. this website is still okay, but if i open for example facebook or youtube it is to much and i get the following message:

 

"Your mac OS X startup disk has no more space available for application memory.

 

To avoid problems with your computer, quit any applications you are not using. closing windows and removing files from you startup disk will also help."

 

This is strange because i have like 130GB free space on my HD. and im only running safari.

Any help would be really appriceated!

MacBook Pro, OS X Mountain Lion (10.8.2), Mid 1012 Model, 8GB RAM, 750GB HDD

Posted on Apr 21, 2014 11:52 AM

by MadMacs0,Solvedanswer
MadMacs0 MadMacs0
Level 5 (4,801 points)
A:

PSmallenbroek wrote:

 

Here is a new read out from the etrecheck. still having a lot of pageouts:

And still way too much RAM being used by SystemUIServer and loginwindow.

 

Did you reboot between EtreCheck runs?

 

Consider booting to the Recovery partition and reinstalling: OS X: About OS X Recovery. It won't touch any of your user files or third party apps, but be sure to have a solid backup before doing so, just in case.

Posted on Apr 21, 2014 2:49 PM

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PSmallenbroek

Q: Help please, my macbook pro suddently started running slowly.

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  • Helpful answers

  • by PSmallenbroek,

    PSmallenbroek PSmallenbroek Apr 21, 2014 12:30 PM in response to PSmallenbroek
    Level 1 (0 points)
    Apr 21, 2014 12:30 PM in response to PSmallenbroek

    Here is my Etrecheck read out.

     

    Hardware Information:

              MacBook Pro (13-inch, Mid 2012)

              MacBook Pro - model: MacBookPro9,2

              1 2.9 GHz Intel Core i7 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 512 MB

     

    System Software:

              OS X 10.8.2 (12C3103) - Uptime: 0 days 1:3:20

     

    Disk Information:

              APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (112.25 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              HL-DT-ST DVDRW  GS31N 

     

    USB Information:

     

              Logitech USB Receiver

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Computer, Inc. IR Receiver

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Startup Items:

              HWNetMgr: Path: /Library/StartupItems/HWNetMgr

              HWPortDetect: Path: /Library/StartupItems/HWPortDetect

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.google.keystone.agent.plist 3rd-Party support link

              [not loaded] com.spotify.webhelper.plist 3rd-Party support link

              [not loaded] com.valvesoftware.steamclean.plist 3rd-Party support link

     

    User Login Items:

              Steam

              iTunesHelper

              Canon IJ Network Scanner Selector2

     

    Internet Plug-ins:

              Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update

              QuickTime Plugin: Version: 7.7.1

              JavaAppletPlugin: Version: 14.6.1 - SDK 10.7 Outdated! Update

     

    Safari Extensions:

              AdBlock: Version: 2.6.17

     

    Audio Plug-ins:

              AirPlay: Version: 1.4.5 - SDK 10.8

              iSightAudio: Version: 7.7.1 - SDK 10.8

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.8

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

     

    Old Applications:

              None

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                  98%          coreaudiod

                  12%          WebProcess

                   8%          SystemUIServer

                   3%          loginwindow

                   2%          WindowServer

     

    Top Processes by Memory:

              1.90 GB          SystemUIServer

              1.90 GB          loginwindow

              172 MB          Safari

              167 MB          WebProcess

              57 MB          mds

     

    Virtual Memory Information:

              16 MB          Free RAM

              3.24 GB          Active RAM

              3.23 GB          Inactive RAM

              1.51 GB          Wired RAM

              368 MB          Page-ins

              35.88 GB          Page-outs

  • by MadMacs0,Helpful

    MadMacs0 MadMacs0 Apr 21, 2014 12:58 PM in response to PSmallenbroek
    Level 5 (4,801 points)
    Apr 21, 2014 12:58 PM in response to PSmallenbroek

    Looks to be a relatively clean installation with the only known problematic software being "Steam". Make sure it's fully up-to-date if you can't live without it.

     

    Are these part of Steam? I don't recognize them and using Startup Items has been discouraged by Apple for a long time now:

     

    Startup Items:

              HWNetMgr: Path: /Library/StartupItems/HWNetMgr

              HWPortDetect: Path: /Library/StartupItems/HWPortDetect

     

    Page-outs is very high which does indicate lack of free RAM. Clearly there's a problem with the SystemUIServer and loginwindow processes which are more than an order-of-magnitude larger higher than they should be.

     

    Open the Console app (found in /Applications/Utilities/) and see if "All Messages" contains constantly repeating messages of some sort. If so, post them here, but not more than you need to show the pattern.

  • by PSmallenbroek,

    PSmallenbroek PSmallenbroek Apr 21, 2014 1:38 PM in response to MadMacs0
    Level 1 (0 points)
    Apr 21, 2014 1:38 PM in response to MadMacs0

    I Just deleted Steam and it's content. looks much better now but my macbook is still a bit noisey (more than before).

     

    Before I deleted steam my "All Messages" was full of this:

    Screen Shot 2014-04-21 at 10.37.02 PM.png

     

    That startupitems are for my Huewei USB Modem as far as i can see.

    Thanks a lot for the help! really greatful!

  • by PSmallenbroek,

    PSmallenbroek PSmallenbroek Apr 21, 2014 2:13 PM in response to MadMacs0
    Level 1 (0 points)
    Apr 21, 2014 2:13 PM in response to MadMacs0

    Hmm looks like i was cheering a little bit too early.

    It's a little bit better but still running slowly.

     

    This is comming up in my Console, All Message tab:

    I cant upload it now. the button is not hilighted. i will try to restart safari or reboot. and post the screenshot.

     

    Here is a new read out from the etrecheck. still having a lot of pageouts:

    Hardware Information:

              MacBook Pro (13-inch, Mid 2012)

              MacBook Pro - model: MacBookPro9,2

              1 2.9 GHz Intel Core i7 CPU: 2 cores

              8 GB RAM

     

    Video Information:

              Intel HD Graphics 4000 - VRAM: 512 MB

     

    System Software:

              OS X 10.8.2 (12C3103) - Uptime: 0 days 0:25:13

     

    Disk Information:

              APPLE HDD HTS547575A9E384 disk0 : (750.16 GB)

                        disk0s1 (disk0s1) <not mounted>: 209.7 MB

                        Macintosh HD (disk0s2) / [Startup]: 749.3 GB (154.01 GB free)

                        Recovery HD (disk0s3) <not mounted>: 650 MB

     

              HL-DT-ST DVDRW  GS31N 

     

    USB Information:

     

              Logitech USB Receiver

     

              Apple Inc. BRCM20702 Hub

                        Apple Inc. Bluetooth USB Host Controller

     

              Apple Inc. Apple Internal Keyboard / Trackpad

     

              Apple Computer, Inc. IR Receiver

     

              Apple Inc. FaceTime HD Camera (Built-in)

     

    FireWire Information:

     

    Thunderbolt Information:

              Apple Inc. thunderbolt_bus

     

    Startup Items:

              HWNetMgr: Path: /Library/StartupItems/HWNetMgr

              HWPortDetect: Path: /Library/StartupItems/HWPortDetect

     

    Launch Daemons:

              [System] com.adobe.fpsaud.plist 3rd-Party support link

     

    User Launch Agents:

              [not loaded] com.google.keystone.agent.plist 3rd-Party support link

              [not loaded] com.spotify.webhelper.plist 3rd-Party support link

     

    User Login Items:

              Steam

              iTunesHelper

              Canon IJ Network Scanner Selector2

     

    Internet Plug-ins:

              Silverlight: Version: 5.1.30214.0 - SDK 10.6 3rd-Party support link

              FlashPlayer-10.6: Version: 12.0.0.44 - SDK 10.6 3rd-Party support link

              Flash Player: Version: 12.0.0.44 - SDK 10.6 Outdated! Update

              QuickTime Plugin: Version: 7.7.1

              JavaAppletPlugin: Version: 14.6.1 - SDK 10.7 Outdated! Update

     

    Safari Extensions:

              AdBlock: Version: 2.6.17

     

    Audio Plug-ins:

              AirPlay: Version: 1.4.5 - SDK 10.8

              iSightAudio: Version: 7.7.1 - SDK 10.8

     

    iTunes Plug-ins:

              Quartz Composer Visualizer: Version: 1.4 - SDK 10.8

     

    3rd Party Preference Panes:

              Flash Player  3rd-Party support link

     

    Old Applications:

              None

     

    Time Machine:

              Time Machine not configured!

     

    Top Processes by CPU:

                  99%          coreaudiod

                   8%          SystemUIServer

                   4%          loginwindow

                   1%          WindowServer

                   0%          EtreCheck

     

    Top Processes by Memory:

              1.99 GB          SystemUIServer

              1.98 GB          loginwindow

              229 MB          WebProcess

              180 MB          Safari

              66 MB          mds

     

    Virtual Memory Information:

              12 MB          Free RAM

              3.39 GB          Active RAM

              3.39 GB          Inactive RAM

              1.21 GB          Wired RAM

              317 MB          Page-ins

              10.08 GB          Page-outs

  • by PSmallenbroek,

    PSmallenbroek PSmallenbroek Apr 21, 2014 2:24 PM in response to PSmallenbroek
    Level 1 (0 points)
    Apr 21, 2014 2:24 PM in response to PSmallenbroek

    Here is the Console, All Messages screenshot:

    Screen Shot 2014-04-21 at 10.57.17 PM.png

  • by MadMacs0,

    MadMacs0 MadMacs0 Apr 21, 2014 2:45 PM in response to PSmallenbroek
    Level 5 (4,801 points)
    Apr 21, 2014 2:45 PM in response to PSmallenbroek

    PSmallenbroek wrote:

     

    I Just deleted Steam and it's content.

    You should always uninstall applications in accordance with the developers instructions, if any, not just delete them. This looks like it: Removing and Reinstalling Steam on a Mac. Not too difficult and I doubt that's the cause of your problem. Be sure to remove it from System Preferences->Users & Groups-><yourusername>->Login Items by highlighting "Steam" and click the minus "-" button at the bottom.

    That startupitems are for my Huewei USB Modem as far as i can see.

    Makes sense. That's what most such USB communications devices still do.

  • by MadMacs0,Solvedanswer

    MadMacs0 MadMacs0 Apr 21, 2014 2:49 PM in response to PSmallenbroek
    Level 5 (4,801 points)
    Apr 21, 2014 2:49 PM in response to PSmallenbroek

    PSmallenbroek wrote:

     

    Here is a new read out from the etrecheck. still having a lot of pageouts:

    And still way too much RAM being used by SystemUIServer and loginwindow.

     

    Did you reboot between EtreCheck runs?

     

    Consider booting to the Recovery partition and reinstalling: OS X: About OS X Recovery. It won't touch any of your user files or third party apps, but be sure to have a solid backup before doing so, just in case.

  • by MadMacs0,

    MadMacs0 MadMacs0 Apr 21, 2014 2:50 PM in response to PSmallenbroek
    Level 5 (4,801 points)
    Apr 21, 2014 2:50 PM in response to PSmallenbroek

    PSmallenbroek wrote:

     

    Here is the Console, All Messages screenshot:

    Sorry, that doesn't mean anything to me. Hopefully somebody else will stop by that understands memory use better than I.

  • by PSmallenbroek,

    PSmallenbroek PSmallenbroek Apr 24, 2014 9:35 AM in response to MadMacs0
    Level 1 (0 points)
    Apr 24, 2014 9:35 AM in response to MadMacs0

    Nice! i did the Recovery and re-installed OS. Now everything is running fine again!
    Thanks so much!