Funcky B

Q: My Iphone 4S is downloading really slow. Any help?

My Iphone 4S is downloading really slow. Any help?

iPhone 4, iOS 7.1

Posted on Apr 21, 2014 1:58 PM

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Q: My Iphone 4S is downloading really slow. Any help?

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  • by sterling r,

    sterling r sterling r Apr 23, 2014 12:33 PM in response to Funcky B
    Community Specialists
    Apr 23, 2014 12:33 PM in response to Funcky B

    Hello Funcky B,

     

    It sounds like you are getting lower than expected download speeds on your phone. I would start with the Wi-Fi troubleshooting article for iOS devices here:

     

    iOS: Troubleshooting Wi-Fi networks and connections

    http://support.apple.com/kb/TS1398

    1. Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    2. Restart your iOS device.
    3. Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    4. Tap TS1398_i-1.png and Forget this Network.
    5. Try to connect to your desired Wi-Fi network.
      Note: You may need to enter your Wi-Fi password again if your network requires one.
    6. Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    7. Update your device to the latest version of software.
    8. Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.

    And

     

    Wi-Fi disconnects or signal strength is less than expected

    1. Move closer to the Wi-Fi router (access point).
    2. Check for sources of potential interference.
    3. Remove any case, stand, or other accessories from your iOS device and see if signal strength improves.
    4. Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including
      • previously connected Wi-Fi networks and passwords
      • recently used Bluetooth accessories
      • VPN and APN settings

     

    Thank you for using Apple Support Communities.

    All the very best,

    Sterling