Saltwaterjaffe
Level 1 (0 points)

Q: iPhone 5c won't send text messages to some of contacts

Messages fail (not. Delivered ) when I send text to the contacts that were transferred from my old phone.  Tried powering down and restarting, what else can I do?

iPhone 5c, iOS 7.1

Posted on Apr 21, 2014 2:23 PM

Close
Saltwaterjaffe

Q: iPhone 5c won't send text messages to some of contacts

  • All replies
  • Helpful answers

  • by brenden dv,

    brenden dv brenden dv Apr 23, 2014 9:54 AM in response to Saltwaterjaffe
    Community Specialists
    Apr 23, 2014 9:54 AM in response to Saltwaterjaffe

    Hi Saltwaterjaffe,

     

    If you are having issues sending messages to specific contacts, you may want to try the following (particularly Item 3 and 4) :

     

    If you still can't send or receive an iMessage, follow these steps

    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Make sure that the contact you're trying to send a message to is registered with iMessage.
    3. If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    4. If the issue occurs with a specific contact or contacts, delete and recreate the contact in the Contacts app. Create a new message to the newly created contact and try again.
    5. Back up and restore your device as new.

     

    iOS: Troubleshooting Messages

    http://support.apple.com/kb/ts2755

     

    Also, if possible, you may want to see if your contacts can delete any existing conversations from you on their end as well.

     

    Regards,

    - Brenden