4 Replies Latest reply: Apr 28, 2014 7:31 AM by John Blanchard1
xoAnna Level 1 Level 1
expertise.notebooks
Notebooks

Hewlett Packard (HP) Printer Software Update ver. 2.16.1 has auto-installed/downloaded twice within the past few days and now, today, the App Store wants to download 2.16.1 HP Printer Software Update for a 3rd time!?! Same version all 3 times. What’s this all about? Is something acting up or is this normal? Really strange that it'd want 3 copies of 2.16.1....

Please advise what I should do.

I’m using latest Mavericks OSX (10.9.2) on Macbook Pro (mid-2012).

 

Thank you,

A

Below is a screenshot in case I made no sense explaining the problem above.

 

Screen Shot 2014-04-21 at 6.20.20 PM.png






Reply by greg sahli on Apr 21, 2014 7:30 PM Helpful

I don't know the cause and I haven't heard of that before, but

I think you should try some generic maintenence:

Startup from the Recovery Partition, and repair the hard drive and repair permissions with disk utility.

http://support.apple.com/kb/ht4718

(just read the first paragraph)

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