HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Giovanni237

Q: How do i change my email address to reset my security questions? I don't have access to the one I had before and I need a link to reset them.

I need help.

iPhone 5s, iOS 7.1

Posted on Apr 21, 2014 4:47 PM

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Q: How do i change my email address to reset my security questions? I don't have access to the one I had before and I need a link to ... more

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  • by Niel,

    Niel Niel Apr 21, 2014 4:49 PM in response to Giovanni237
    Level 10 (311,916 points)
    Apr 21, 2014 4:49 PM in response to Giovanni237

    You cannot and need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.

     

     

    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.

     

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