HT204632: Availability of iTunes redownloads
Learn about Availability of iTunes redownloadsQ: I ordered a TV series…I can see where the $$ was taken from our account but I can't find the series anywhere on my iTunes a ... I ordered a TV series…I can see where the $$ was taken from our account but I can't find the series anywhere on my iTunes account?? more
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Helpful answers
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Apr 23, 2014 9:01 AM in response to NMS1by sterling r,Hello NMS1,
It sounds like you are unable find these TV shows you purchased in a series, but you have been charged for them. I would start by checking to see if you can download them from your Purchases in the iTunes Store with this article:
Download past purchases
http://support.apple.com/kb/ht2519
The steps are different if you are on an iOS device vs. a computer, so choose the appropriate section for the device you want to download them to.
If you cannot find it in your Purchases, I would next reach out to the iTunes Store support team for additional assistance:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Thank you for using Apple Support Communities.
All the best,
Sterling
