Q: What is going wrong?

Is this a genuine Apple cable? You might want to try a different cable and see if that solves it.

Have you tried a different cord? That could be the issue, and would be a simple fix if so.

That's probably your issue. Get a genuine Apple cord.

The USB cable does not have to be an Apple cable. Only the charger has to be an Apple certified charger.

Here is a Support Article that may help you to troubleshoot the issue with your USB connection:

http://support.apple.com/kb/TS5254?viewlocale=en_US

Cheers,

GB

But a non-Apple cable can cause this kind of problem.

Not a USB cable - only a charger.

GB

The cable's data pins can be defective while the charging pins are ok. I'm betting on the cable.

Number 7 on the link you sent her says just that.

You are correct BobRz - my BAD!

Cheers,

GB

Traumatic post distress syndrome, Gail. We all get it at some point. For me it's usually when I haven't had enough caffeine.

I think I need some chocolate!

GB