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Why are password questions on the list?

Is there some way that Apple can redirect all of the password and similar questions to their proper group ? I enjoy reading the discussion messages that pertain to vision. I'm getting a huge number of emails from this group that do not belong here.

Thank you Apple,

Bob

iMac (27-inch, Late 2013), OS X Mavericks (10.9.1)

Posted on Apr 21, 2014 8:31 PM

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3 replies

Apr 22, 2014 1:20 AM in response to Kappy

I've had this question in the past. While I understand that this is a user forum provided by Apple, and Apple doesn't have control over user submitted contributions, it does have control over the Apple Support Communities website. I have a visual impairment and concur with panoramaBobl, Bob Thompson2's sentiment. It's immensely frustrating to read the same, '...I've forgotten my security questions and answers...', in an Accessibility > Vision forum.

Kappy, when you say, '.....we cannot respond.....',do you mean that this is an issue outside of contributors control, or something else that I'm not getting?

People who suffer from vision loss face enough problems in their day to day lives without having to trawl through others self inflicted mistakes. And anyway, haven't these people with lapsed memories ever heard of two step verification?

Hope this doesn't come across as confrontational. That's not my intent.

Apr 22, 2014 11:41 AM in response to robbo2

We cannot help with questions that are supposed to be directed to Apple. We are not Apple, and you aren't speaking to Apple. So when you post a question that requires a response from Apple (not from the user forum,) then we can't help you.


The OP's post is addressed for an Apple response. We simply are unable to help. We are simply users.

Why are password questions on the list?

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